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Founding Editor
Prof. Dr. Eldon Y. Li
University Chair Professor
National Chengchi University
Department of Management Information Systems
College of Commerce
No.64, Sec. 2, Zhi-nan Rd, Wenshan
Taipei 11605
TAIWAN, ROC
Editor in Chief
Prof. Dr. HsiuJu Rebecca Yen
National Tsing Hua University
Institute of Service Science
College of Technology Management
No. 101, Section 2, Kuang-Fu Road
Hsinchu 30013
TAIWAN, ROC
hjyen@mx.nthu.edu.tw
Associate Editors
Prof. Dr. George J. Avlonitis
Athens University of Economics and Business
Department of Marketing and Communication
47 Evelpidon & 33 Lefkados Str.
11362 Athens
GREECE
Prof. Dr. Veronica Liljander
Chair
Swedish School of Economics and Business Administration
Department of Marketing and Corporate Geography
PO Box 479
00101 Helsinki
FINLAND
Prof. Dr. Jef I. Richards
Chair, Advertising Department
University of Texas at Austin
CMA 7.142
Austin TX 78712
USA
Dr. C.K. Bennett Yim
The University of Hong Kong
School of Business
Meng Wah Complex
Pokfulam Road
HONG KONG (CHINA)
Prof. Dr. George Zinkhan
Coca-Cola Company Professor of Marketing
University of Georgia
Terry College of Business
138 Brooks Hall
Athens GA 30602-6267
USA
American Editor
Dr. Ward A. Hanson
Stanford University
Graduate School of Business
Littlefield 350
Stanford CA 94305
USA
Asia-Pacific Editor
Prof. Dr. Mark Gabbott
Head, Department of Marketing
Monash University
Faculty of Business and Economics
PO Box 197
Caulfield East, VIC 3145
AUSTRALIA
European Editor
Prof. Dr. Dale A. Littler
Dean of Management Studies
UMIST
Manchester School of Management
P.O. Box 88
Manchester M60 1QD
UK
Editorial Board Members
Prof. Dr. Makoto AbeMa
University of Tokyo
Graduate School of Economics
7-3-1 Hongo, Bunkyo-ku
Tokyo 113-0033
JAPAN
Prof. Stephen W. BrownSt
Edward M. Carson Chair in Services Marketing and Director
Arizona State University
Center for Services Leadership
W P Carey School of Business
P O Box 874106
Tempe AZ 85287-4106
USA
Prof. Dr. Stephen BrownSt
School of Marketing Strategy and Entrepreneurship
University of Ulster
Jordanstown, Newtownabbey
Co. Antrim BT37 0QB
Northern Ireland
UK
Prof. Dr. Dipankar ChakravartiDi
Ortloff Professor of Business
University of Colorado
Division of Marketing
Leeds School of Business
UCB 419
Boulder CO 80309-0419
USA
Prof. Dr. Andrew C.F. ChanAn
Chinese University of Hong Kong
Department of Marketing
Shatin, N.T
HONG KONG (CHINA)
Prof. Dr. Amitava ChattopadhyayAm
L'Oreal Chair in Marketing-Innovation and Creativity
INSEAD
Boulevard de Constance
Fontainebleau 77305
FRANCE
Prof. Dr. Imran CurrimIm
Chancellors Professor of Marketing
University of California
Irvine Graduate School of Management
Irvine CA 92697-3125
USA
Prof. Dr. A. DiamantopoulosA.
Chair of International Marketing
University of Vienna
Brünner Straße 72
A-1210 Vienna
AUSTRIA
Prof. Dr. Bo EdvardssonBo
Research Director, Service Research Center
University of Karlstad
CTF, S-651 88 Karlstad
SWEDEN
Prof. Dr. Michael EwingMi
Director of Research
Monash University
Department of Marketing
Faculty of Business and Economics
PO Box 197
Caulfield East, VIC 3145
AUSTRALIA
Prof. Dr. Paul W. FarrisPa
Landmark Communications Professor of Business Administration
University of Virginia
Darden Graduate School of Business Administration
100 Darden Boulevard
Charlottesville VA 22903
USA
Prof. Dr. Adam FinnAd
R.K. Banister Professor of Business
University of Alberta
School of Business
Edmonton, Alberta T6G 2R6
CANADA
Prof. Dr. George FrankeGe
Reese Phifer Fellow of Marketing
University of Alabama
Department of Management and Marketing
105 Alston Hall
Tuscaloosa, AL 35487-0225
USA
Dr. Jesus Garcia-MadariagaJe
Universidad Complutense de Madrid
Departamento de Comercialización e Investigación de Mercados
Facultad de CC. Económicas y Empresariales
Campus de Somosaguas
28223 Madrid
SPAIN
Prof. Dr. Pervez GhauriPe
UMIST
Manchester School of Management
PO Box 88
Manchester M60 1QD
UK
Prof. Avijit GhoshAv
Dean
College of Business
University of Illinois at Urbana-Champaign
260 Wohlers Hall, 1206 S. Sixth Street
Champaign IL 61820
USA
Prof. Dr. Gerald J. GornGe
Hong Kong University of Science and Technology
Clear Water Bay
Kowloon
HONG KONG (CHINA)
Prof. Dr. Dhruv GrewalDh
Toyota Chair in Commerce and Electronic Business
Babson College
Department of Marketing
Malloy Hall
Babson Park MA 02457-0310
USA
Prof. Dr. Evert GummessonEv
Professor, Service Management and Marketing Research Director
Stockholm University
School of Business
SE-10691 Stockholm
SWEDEN
Dr. Curtis P. HaugtvedtCu
The Ohio State University
Fisher College of Business
2100 Neil Avenue
Columbus OH 43210
USA
Prof. Dr. Thorsten Hennig-ThurauTh
Chair for Marketing and Media Research
Bauhaus-University of Weimar
Bauhausstr. 11
99423 Weimar
GERMANY
Prof. Dr. Graham J. HooleyGr
Deputy Head
Aston University
Aston Business School
Marketing Group
Aston Triangle
Birmingham B4 7ET
USA
Prof. Dr. Roy HowellRo
Texas Tech University
Box 42101
Lubbock, Texas 79409
USA
Prof. Dr. Michael K.M. HuiMi
Chinese University of Hong Kong
Department of Marketing
Shatin, N.T
HONG KONG (CHINA)
Prof. Dr. V. KumarV.
ING Aetna Chair Professor of Marketing
University of Connecticut
Marketing Department
2100 Hillside Road, Unit 1041
Storrs, CT 06269
USA
Prof. Dr. John D. LeckenbyJo
Everett D. Collier Centennial Chair in Communication
University of Texas at Austin
CMA A7.142
Austin, TX 78712
USA
Dr. Angela LeeAn
Northwestern University
Kellogg School of Management
2001 Sheridan Road
Evanston IL 60208
USA
Prof. Dr. Kam-Hon LeeKa
Chair Professor of Marketing
Chinese University of Hong Kong
Department of Marketing
Shatin, N.T.
HONG KONG (CHINA)
Prof. Dr. James LeighJa
Texas A&M University
Department of Marketing
TAMU 4112
College Station, TX 77843-4112
USA
Prof. Dr. Jos LemminkJo
Chair of Marketing and Market Research
Maastricht University
PO Box 616
NL-6200 MD Maastricht
NETHERLANDS
Prof. Dr. Deborah MacInnisDe
University of Southern California
Marshall School of Business
Marketing Department
ACCT 308F
Los Angeles, CA 90089
USA
Prof. Dr. Naresh K. MalhotraNa
Regents' Professor
Georgia Institute of Technology
DuPree College of Management
Atlanta, GA 30332-0520
USA
Prof. Dr. Jan MattssonJa
Chair of Business Administration
Roskilde University
Department of Social Sciences
PO Box 260
4000 Roskilde
DENMARK
Prof. Dr. Daryl McKeeDa
Louisiana State University
Department of Marketing
College of Business Administration
3127 CEBA
Baton Rouge, LA 70803-6314
USA
Prof. David F. MidgleyDa
Professor of Marketing, Coordinator of Marketing Area
INSEAD
Boulevard de Constance
77305 Fontainebleau Cedex
FRANCE
Prof. Dr. Jakki J. MohrJa
University of Montana
School of Business Administration
Missoula, MT 59812
USA
Prof. Dr. Robert M. MorganRo
J. Reese Phifer Faculty Fellow, Interim Director of Hess Institute for Retailing Development, Head of Department
University of Alabama
Department of Management and Marketing
105 Alston Hall, Box 870225
Tuscaloosa, AL 35487
USA
Prof. Dr. Thomas C. O'GuinnTh
University of Illinois at Urbana-Champaign
119 Gregory Hall
810 S. Wright Street
Urbana, Illinois 61801
USA
Prof. Dr. A. "Parsu" ParasuramanA.
James W. McLamore Chair Professor of Marketing
University of Miami
Marketing Department, School of Business
P.O. Box 248147
Coral Gables, FL 33124-6554
USA
Prof. Dr. Jaqueline PelsJa
Universidad Torcuato Di Tella
Miñones 2159
1428 Capital Federal
ARGENTINA
Prof. Dr. Robert A. PetersonRo
John T. Stuart III Centennial Chair in Business Administration
University of Texas at Austin
Department of Marketing
Austin, TX 78712
USA
Prof. Dr. Joseph E. PhelpsJo
Reese Phifer Professor of Advertising and Public Relations
University of Alabama
Department of Advertising and Public Relations
Box 870172
Tuscaloosa AL 35487-0172
USA
Prof. Dr. Nigel PiercyNi
The University of Warwick
Room C2.09
Coventry, CV4 7AL
UK
Prof. Dr. Ivan L. PrestonIv
Professor Emeritus
University of Wisconsin
4015 Monona Drive
Madison WI 53716
USA
Prof. David J. ReibsteinDa
The William S. Woodside Professor and Professor of Marketing
The Wharton School
University of Pennsylvania
743 Huntsman Hall, 3730 Walnut Street
Philadelphia PA 19010
USA
Prof. Dr. Leonard N. ReidLe
Associate Dean for Research and Graduate Studies
Grady College of Journalism and Mass Communication
University of Georgia
Athens, GA 30602
USA
Prof. Dr. Herbert J. RotfeldHe
Auburn University
201 Business Building
415 W. Magnolia
Auburn, AL 36849-5246
USA
Prof. Dr. Patricia RyanPa
Chair of Business Law
Macquarie University
Department of Business
Division of Economic and Financial Studies
Sydney, NSW 2109
AUSTRALIA
Prof. Dr. Saeed SamieeSa
University of Tulsa
College of Business Administration
600 S. College Avenue
Tulsa, OK 74104-3189
USA
Prof. Mohanbir S. SawhneyMo
McCormick Tribune Professor of Technology
Northwestern University
Kellogg School of Management
2001 Sheridan Road
Evanston IL 60208
USA
Prof. Dr. Terence A. ShimpTe
Professor and Chair of Marketing Department
University of South Carolina
Moore School of Business
Columbia, SC 29208
USA
Prof. Dr. Robert E. SpekmanRo
Tayloe Murphy Professor of Business Administration
University of Virginia
Darden Graduate School of Business
100 Darden Blvd
Charlottesville, VA 22903
USA
Prof. Dr. Rajendra SrivastavaRa
Roberto C. Goizueta Chair in e-Commerce and Marketing; Executive Director, Zyman Institute of Brand Science
Emory University
Goizueta Business School
1300 Clifton Road
Atlanta GA 30322
USA
Prof. Dr. David StewartDa
Deputy Dean and Robert E. Brooker Professor of Marketing
University of Southern California
Marshall School of Business
HOH 802C
Los Angeles, CA 90089-1428
USA
Prof. Dr. Naufel J. VilcassimNa
London Business School
Marketing Faculty
Regents Park
London NW1 4SA
UK
Prof. Scott WardSc
The Wharton School
University of Pennsylvania
3730 Walnut St., JMHH 700
Philadelphia PA 19104
USA
Dr. Manjit S. YadavMa
Texas A&M University
Mays Business School
Department of Marketing
4112 TAMU
College Station, TX 77843
USA
Prof. Dr. Farhat YusufFa
Head, Department of Business
Macquarie University
Division of Economic and Financial Studies
Sydney, NSW2109
AUSTRALIA
Prof. Dr. Rami ZwickRa
Director of Center for Experimental Business Research
Hong Kong University of Science and Technology
Department of Marketing
Clear Water Bay
Kowloon
HONG KONG (CHINA)