 International Journal of Business Excellence (IJBEX)
ISSN (Online): 1756-0055 - ISSN (Print): 1756-0047
Click to download IJBEX leaflet Abstracting/Indexing Services and Journal Lists
In the 21st century, companies have to excel in their business practices in order to compete in global markets. Business excellence is the application of quality management strategies, techniques and tools to achieve the world-class performance in managing business. The best performance in business can be realised by identifying suitable performance measures and metrics, systematically measuring the performance, comparing the performance with the best-in-class performing companies and then eventually determining the best practices and their effective implementation framework. Some of the best practices should include continuous and breakthrough improvement, proactive management, and management by objective and facts. There are several successful tools that could be employed for business excellence and some of them include balanced scorecard, six sigma, process reengineering, supply chain management, and project management.
Business excellence refers to outstanding practices in managing the organisation and achieving results, based on a set of concepts such as results orientation, customer focus, leadership and constancy of purpose, management by processes and facts, people development and involvement, continuous learning, innovation and improvement, partnership development, and public responsibility (European Foundation for Quality Management (EFQM)). Business excellence involves self-assessment to identify improvement opportunities, areas of strength, and to determine ideas for future organisational development. The critical links between business excellence models, best practice, and benchmarking are fundamental to the success of the models as tools of continuous improvement.
Business excellence heavily relies on the type of strategies, techniques and tools for measuring and benchmarking the business performance. Subsequently, identifying the best practices and their implementation processes eventually decides the excellence in business. Given the importance of business excellence, a journal devoted to the performance evaluation and best practices, especially in order to be competitive in the so called global market, is essential. IJBEX will act as a forum for exchange of new developments in business excellence and best practices, and methodologies to determine such excellence and best practices, in both manufacturing and service organisations.
 Objectives
The main objective of IJBEX is to promote research and application of new developments in business performance measures, metrics, benchmarking and best practices. Moreover, developing suitable implementation framework is a challenge for successful results with best practices. IJBEX aims to help professionals working in the field of business, academic educators, industry consultants, and practitioners to contribute, to disseminate and to learn from each other’s work. Global business perspectives and the implications of business excellence are emphasised in developing appropriate strategies, tactics, techniques, tools and operational policies for being successful in achieving the best performance. IJBEX aims to act as a forum for exchanging new ideas, research results and sharing practical experiences in business excellence. The journal will also (i) raise the awareness of business excellence in emerging economies, (ii) focus on the excellence in creative economy and industries, (iii) provide insights regarding the latest business excellence and best practices, and (iv) offer a networking forum for academics, professionals and entrepreneurs. Readership
IJBEX is a forum to help professionals, chief executive officers, and corporate heads of firms, managing directors, senior general managers, board of directors, academics and researchers in business, information directors, quality managers, and human resource directors. It will enable academics and practitioners working in the field of business excellence, to discuss important ideas and concepts, and disseminate information for mutual learning and continuous improvement. Contents
IJBEX publishes original papers, review papers, conceptual framework, industrial papers, news, case studies, empirical research, viewpoints, and book reviews. Special Issues devoted to important topics in business performance measurement, metrics and best practices and their implications on global business are welcome. Papers that deal with excellence in various business disciplines such as accounting and finance, marketing, management information systems, organisational management, operations, supply chain, logistics, government, entrepreneurship, sustainable technology development, business infrastructure development, ethical and environmental laws and standards, health services, international business, manufacturing, education, energy, mining, sports, and transportation are all encouraged for IJBEX. Subject Coverage
Topics that would be considered for publication in IJBEX include but are not limited to:
- Performance measures and metrics in business management
- Methodologies and tools for performance measurement
- Benchmarking business performance
- Business excellence in various functional areas
- Best practices in business management
- World class business and operational strategies and techniques
- Alignment between different levels of strategies
- Understanding the customer requirements
- Process design and management
- Knowledge management for improved performance
- Systems approach for determining the best practices
- Six-Sigma, QFD, Taguchi methods and TQM
- Data warehousing and data mining in business excellence
- Measuring performance in creative industries
- Best practices in creative economy and industries
- Information technology/systems in business excellence
- Innovation and quality management
- Assessment for business excellence
- Leadership and corporate governance for excellence in business
- Communication and sharing of best practices
- Small business excellence
- Performance excellence criteria
- Baldrige criteria for performance excellence
- Lean and supply chain management
- Knowledge transfer and best practices
- Balanced scorecard
- Training and incentive programmes for business excellence
- Learning organisation
- Relationship development for excellence in business
- Strategic performance measures
- Tangible and intangible performance measures and their implications
- Activity/value-based management
- Award programmes for business excellence
- Strategy development
- Strategy alignment and performance management systems
- Business process management
- Creative thinking and innovative process redesign
- Change management
- ISO 9000 Standards
- Total organisational excellence
Specific Notes for Authors
Submitted papers should not have been previously published nor be currently under consideration for publication elsewhere. (N.B. Conference papers may only be submitted if the paper has been completely re-written and the author has cleared any necessary permissions with the copyright owner if it has been previously copyrighted). All authors must declare they have read and agreed to the content of the submitted manuscript. A full statement of our Ethical Guidelines for Authors is available.
All papers are refereed through a double blind process. A guide for authors, sample copies and other relevant information for submitting papers are available on the Submission of Papers web-page.
You may send one copy in the form of an MS Word file attached to an e-mail (details of file formats in Author Guidelines) to Prof. Angappa Gunasekaran
Please include in your submission the title of the Journal
Editors and Members of the Editorial Board
Editor in Chief Prof. Angappa Gunasekaran
Director, Business Innovation Research Center (BIRC)
University of Massachusetts – Dartmouth
Department of Decision and Information Sciences
Charlton College of Business
285 Old Westport Road
North Dartmouth, MA 02747-2300
USA
agunasekaran umassd.edu
Associate Editor Prof. Goran Putnik
University of Minho
Department of Production and Systems Engineering
School of Engineering
4800-058 Guimaraes
PORTUGAL Editorial Board Members Prof. Mustapha AchouiMu
King Fahd University of Petroleum and Minerals
Department of Management & Marketing
P.O Box 2018-KFUPM
Dhahran
SAUDI ARABIA Prof. Leona AchtenhagenLe
Jönköping International Business School
PO Box 1026
S-551 11 Jönköping
SWEDEN Prof. Alistair R. AndersonAl
Director, Charles P Skene Centre for Entrepreneurship
The Robert Gordon University
Aberdeen Business School
Garthdee
Aberdeen AB10 7QG
UK Prof. Lynne P. BaldwinLy
Brunel University
Brunel Business School
Uxbridge
Middlesex UB8 3PH
UK Prof. Stephen BallSt
Director, Centre for International Hospitality Management Research
Sheffield Hallam University
Faculty of Organization and Management
Stoddart Building
City Campus, Howard Street
Sheffield S1 1WB
UK Prof. Devinder Kumar BanwetDe
Indian Institute of Technology Delhi
Department of Management Studies
Vishwa Karma Bhawan
Shaheed Jeet Singh Marg
New Delhi - 110016
INDIA Prof. Kevin BarberKe
Bradford University
Bradford School of Management
Emm Lane
Bradford BD9 4JL
UK Prof. Michael BowersMi
Rollins College
Crummer Graduate School of Business
1000 Holt Avenue
Winter Park, FL 32789
USA Prof. Bernard BurnesBe
Chair of Organizational Change
University of Manchester
Manchester Business School
Booth Street West
Manchester M15 6PB
UK Dr. Thomas E. CallarmanTh
China Europe International Business School (CEIBS)
699 Hongfeng Road
Pudong
Shanghai 201206
CHINA Prof. Luiz C. R. CarpinettiLu
University of São Paulo
Department of Production Engineering
School of Engineering of São Carlos
P. O. Box – CEP 13560-970
São Carlos – SP
BRAZIL Prof. Doren ChadeeDo
Head
University of Southern Queensland
School of Management and Marketing
Toowoomba, QLD 4350
AUSTRALIA Prof. Satya S. ChakravortySa
Caraustar Chair Professor of Operations Management
Kennesaw State University
Department of Management and Entrepreneurship
Michael. J. Coles College of Business
1000 Chastain Road
Kennesaw GA 30144-5591
USA Prof. Wen-Chyuan ChiangWe
Professor of Operations Management
The University of Tulsa
Department of Finance and Operations Management
College of Business Administration
Tulsa, OK 74104
USA Prof. Christian ClausenCh
Technical University of Denmark (DTU)
Department of Manufacturing Engineering and Management (IPL)
DTU Building 424, Produktionstorvet
DK-2800 Kgs Lyngby
DENMARK Prof. Clare CommCl
University of Massachusetts - Lowell
School of Management
310 Pasteur Hall
Lowell, MA 01854
USA Prof. Patricia (Trish) CornerPa
Auckland University of Technology
Department of Management, International Business, Marketing, and Advertising
Faculty of Business
Auckland
NEW ZEALAND Prof. Robert CressyRo
Director, Entrepreneurship and Innovation Centre
University of Birmingham
Birmingham Business School
Elm House, Edgbaston Road
Birmingham B15 2TY
UK Prof. Angel DiazAn
Instituto de Empresa Business School
12 María de Molina bajo
28006 Madrid
SPAIN Prof. Päivi ErikssonP&
University of Kuopio
Department of Business and Management
P.O. Box 1627
FIN-70211 Kuopio
FINLAND Prof. Rangamohan EunniRa
Youngstown State University
Department of Management
Williamson College of Business Administration
Youngstown, OH 44555
USA Prof. Rodney Farr-WhartonRo
University of the Sunshine Coast
Faculty of Business
Maroochydore DC, Queensland 4558
AUSTRALIA Prof. Stanley E. FawcettSt
Brigham Young University
Marriott School of Management
668 Tanner Building
Provo UT 84602
USA Prof. Kasra FerdowsKa
Heisley Family Professor of Global Manufacturing
Georgetown University
Robert Emmett McDonough School of Business
37 and O Street NW
Washington DC 20057
USA Prof. Uwe GötzeUw
Chemnitz University of Technology
Faculty of Economics and Business Administration
09107 Chemnitz
GERMANY Prof. Dr. Ronald GleichRo
EBS Universität für Wirtschaft und Recht i. Gr.
EBS Business School
Strascheg Institute for Innovation and Entrepreneurship (SIIE)
Rheingaustraße 1
65375 Oestrich-Winkel
GERMANY Prof. Theodore S. GlickmanTh
George Washington University
Department of Decision Sciences
School of Business
413 Funger Hall, 2201 G Street NW
Washington, DC 20052
USA Prof. Harry GroeneveltHa
University of Rochester
Simon Graduate School of Business
RC Box 270100
Rochester, NY 14627
USA Prof. Dr. Harri Jouni Olavi HaapasaloHa
Dean of Research, Faculty of Technology
University of Oulu
Department of Industrial Engineering and Management
P.O. Box 4610
FIN-90014 University of Oulu
FINLAND Prof. Barbara IgelBa
Dean and Associate Professor
Asian Institute of Technology
School of Management
PO Box 4
Klong Luang
Pathumtani 12120
THAILAND Prof. Robin JarvisRo
London South Bank University
Department of Business, Computing & Information Management
15, Melrose Road
London SW19 3HF
UK Prof. Sanjay JharkhariaSa
Associate Professor, Operations Management
Indian Institute of Management (IIM) Kozhikode
IIMK Campus P. O.
Kozhikode (Kerala)-673570
INDIA Prof. Dana JohnsonDa
Michigan Technological University
School of Business and Economics
1400 Townsend Drive
Houghton, MI 49931
USA Prof. Robert JonesRo
Swinburne University of Technology
School of Human Resource Management and Organization Studies
Faculty of Business and Enterprise
Hawthorn VIC, 3122
AUSTRALIA Prof. Heikki KarjaluotoHe
University of Jyväskylä
School of Business and Economics
PO Box 35 (MaE)
FIN-40014 Jyväskylä
FINLAND Prof. Laoucine KerbacheLa
HEC School of Management
MOSI Department
1 Rue de la liberation
Jouy-en-Jossas 78351 Cedex
FRANCE Prof. Raj KomaranRa
Singapore Management University
Lee Kong Chian School of Business
50 Stamford Road
Singapore 178899
SINGAPORE Prof. Kalevi KylaheikoKa
Dean
Lappeenranta University of Technology
School of Business
Box 20
FIN-53851 Lappeenranta
FINLAND Prof. Yoo-Taek LeeYo
Babson College
TOIM Division
412 Parker Street, #D
Newton, MA 02459
USA Prof. Benoit LeleuxBe
IMD – International Institute for Management Development
23 Chemin de Bellerive
PO Box 915
CH-1001 Lausanne
SWITZERLAND Prof. Lester Lloyd-ReasonLe
Director
Anglia Ruskin University
Centre for International Business
East Road
Cambridge CB1 1PT
UK Prof. Tomas MüllernTo
Jönköping International Business School (JIBS)
Gjuterigatan 5
S-55111 Jönköping
SWEDEN Prof. B. MahadevanB.
EADS - SMI Professor of Sourcing & Supply Management
Indian Institute of Management Bangalore
Bannerghatta Road
Bangalore 560 076
INDIA Prof. Susan MarlowSu
De Montfort University
Department of Human Resources Management
Leicester LE1 9BH
UK Prof. Mozart MenezesMo
MIT-Zaragoza International Logistics Program
Avda. Gomez Laguna 25 - 1a Planta
Zaragoza 5000
SPAIN Prof. Paulo A. Cauchick MiguelPa
University of Sao Paulo - USP
Department of Production Engineering
Polytechnic School
Av. Prof. Almeida Prado, Trav. 2, no. 128
05508-070 Sao Paulo, SP
BRAZIL Prof. Siva MuthalySi
Head, Marketing & International Studies
Swinburne University of Technology
Faculty of Business and Enterprise
PO Box 218
Hawthorn, Victoria 3122
AUSTRALIA Prof. Pedro NuenoPe
Executive President, China Europe International Business School (CEIBS), Shanghai
IESE Business School
Avda. Pearson, 21
08034 Barcelona
SPAIN Prof. Peter O'ConnorPe
ESSEC Business School
IMHI
Ave Bernard Hirsch
Cergy Pontoise 95021
FRANCE Prof. Sellappan PalaniappanSe
Malaysia University of Science and Technology
Department of Information Technology
Block C, Kelana Square
17 Jalan SS7/26, Kelana Jaya
47301 Petaling Jaya, Selangor
MALAYSIA Dr. Bharatendra K. RaiBh
Assistant Professor
University of Massachusetts - Dartmouth
Department of Decision and Information Sciences
Charlton College of Business
285 Old Westport Road
North Dartmouth, MA 02747-2300
USA Prof. Mário RaposoM&
Coordinator of Research Unit NECE
Universidade da Beira Interior
Management and Economic Department
Estrada do Sineiro
6200 001 Covilhã
PORTUGAL Prof. Narendra ReddyNa
Head
University of the South Pacific
School of Management and Public Administration
Faculty of Business and Economics
Suva
FIJI Prof. Dr. Gerold RiemppGe
Chair of Information Systems 2; Head of Department: Supply Chain Management, Information Systems & Operations
European Business School (EBS)
International University Schloss Reichartshausen
65375 Oestrich-Winkel
Greater Frankfurt
GERMANY Prof. Thomas RohlederTh
Mayo Clinic, USA and University of Calgary
Haskayne School of Business
2500 University Drive NW
Calgary, Alberta T2N 1N4
CANADA Prof. Anne RouseAn
Deakin University
Department of IT and Business Strategy
Deakin Business School
363 Toorak Road
Malvern, VIC 3144
AUSTRALIA Prof. Matthew H. RoyMa
Assistant Provost & Director, Center for Civic Engagement
University of Maasassesshuts - Dartmouth
North Dartmouth, MA 02747-2300
USA Prof. A. SeetharamanA.
Dean & Director MBA & DBA Centre
Multimedia University
Faculty of Management
63100 Cyber Jaya
MALAYSIA Prof. Christopher SelvarajahCh
Swinburne University of Technology
Faculty of Business and Enterprise
PO Box 218
Hawthorn, Victoria 3122
AUSTRALIA Andrew SenseAn
University of Wollongong
School of Management and Marketing
Faculty of Commerce
Wollongong, NSW 2522
AUSTRALIA Prof. Donald S. SiegelDo
Dean of School
University at Albany, SUNY
School of Business
1400 Washington Avenue
Albany, NY 12222
USA Prof. Luis SolisLu
Associate Dean
Instituto de Empresa Business School
María de Molina 11-13
28006 Madrid
SPAIN Prof. Norman SolomonNo
Dean
Fairfield University
Charles F. Dolan School of Business
North Benson Road
Fairfield, CT 06824
USA Prof. Ainin SulaimanAi
Dean
University of Malaya
Faculty of Business and Accountancy
50603 Kuala Lumpur
MALAYSIA Prof. Pooran WynarczykPo
Director, Small Enterprise Research Unit (SERU) and Professor of Small Enterprise Research
Newcastle University
Business School
1st Floor, Citywall, Citygate
St James Boulevard
Newcastle upon Tyne NE1 4JH
UK Prof. Jean-Marc XuerebJe
Dean of Faculty
ESSEC
Avenue Bernard Hirsch
BP 50105
95021 Cergy-Pontoise Cedex
FRANCE Prof. Shahid YaminSh
Assistant Dean Scientific Research
United Arab Emirates University
College of Business and Economics
PO Box 17555
Al-Ain
UNITED ARAB EMIRATES Prof. Guenther ZaepfelGu
Johannes Kepler University
Institute for Production and Logistics Management
Altenbergerstr. 69
4040 Linz
AUSTRIA Prof. Rachid ZeffaneRa
Chairman
University of Sharjah
Department of Management, Marketing and Public Administration
College of Business Administration
PO Box 27272
Sharjah
UNITED ARAB EMIRATES
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