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International Journal of Business Excellence
Published issues
2022 Vol.28 No.3
International Journal of Business Excellence
2022 Vol.28 No.3
Pages
Title and author(s)
281-299
ServQual and modified Kano for process improvement – a case study of a medical device distributor
Elia Oey; Debby Cynthia; Megawati Megawati; Scherly Hansopaheluwakan
DOI
:
10.1504/IJBEX.2022.126918
300-313
An insight into internet banking services by university students in Bangladesh
Mohammad Mizanur Rahman; Adedeji Babatunji Samuel; Md. Saidur Rahaman
DOI
:
10.1504/IJBEX.2022.126919
314-331
Are narratives in the corporate annual report influenced by firm attributes?
Lokanath Mishra; P.K. Haldar
DOI
:
10.1504/IJBEX.2022.126920
332-349
Practising soft HRM for Generation Y employees against the turnover crisis of the 21st century
Md. Mahamudul Hassan; Manimekalai Jambulingam; Elangkovan A.L. Narayan; Md. Uzir Hossain Uzir; Hussam Al Halbusi
DOI
:
10.1504/IJBEX.2022.126922
350-363
A qualitative and quantitative comparison of various waste management techniques
Harsimran Singh Sodhi; Doordarshi Singh; Bikram Jit Singh
DOI
:
10.1504/IJBEX.2022.126923
364-374
Investigating the effects of workplace diversity on employee performance in higher education institutions
Deepti Sharma; Sachin Kumar Srivastava
DOI
:
10.1504/IJBEX.2022.126921
375-396
Role of social connectivity and job engagement in positive change: evidence from the Middle East
Raina Chhajer; Tanusree Dutta; Thomas Joseph
DOI
:
10.1504/IJBEX.2022.126941
397-418
Designing and validating customer loyalty construct for the banking sector (evidence from Pakistan)
Naveed Saif; Muhammad Tahir Khan; Irfan Ullah Khan; Muhammad Adnan
DOI
:
10.1504/IJBEX.2022.126930
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