International Journal of Business Excellence (IJBEX)

International Journal of Business Excellence

2022 Vol.28 No.3

Pages Title and author(s)
281-299ServQual and modified Kano for process improvement – a case study of a medical device distributor
Elia Oey; Debby Cynthia; Megawati Megawati; Scherly Hansopaheluwakan
DOI: 10.1504/IJBEX.2022.126918
300-313An insight into internet banking services by university students in Bangladesh
Mohammad Mizanur Rahman; Adedeji Babatunji Samuel; Md. Saidur Rahaman
DOI: 10.1504/IJBEX.2022.126919
314-331Are narratives in the corporate annual report influenced by firm attributes?
Lokanath Mishra; P.K. Haldar
DOI: 10.1504/IJBEX.2022.126920
332-349Practising soft HRM for Generation Y employees against the turnover crisis of the 21st century
Md. Mahamudul Hassan; Manimekalai Jambulingam; Elangkovan A.L. Narayan; Md. Uzir Hossain Uzir; Hussam Al Halbusi
DOI: 10.1504/IJBEX.2022.126922
350-363A qualitative and quantitative comparison of various waste management techniques
Harsimran Singh Sodhi; Doordarshi Singh; Bikram Jit Singh
DOI: 10.1504/IJBEX.2022.126923
364-374Investigating the effects of workplace diversity on employee performance in higher education institutions
Deepti Sharma; Sachin Kumar Srivastava
DOI: 10.1504/IJBEX.2022.126921
375-396Role of social connectivity and job engagement in positive change: evidence from the Middle East
Raina Chhajer; Tanusree Dutta; Thomas Joseph
DOI: 10.1504/IJBEX.2022.126941
397-418Designing and validating customer loyalty construct for the banking sector (evidence from Pakistan)
Naveed Saif; Muhammad Tahir Khan; Irfan Ullah Khan; Muhammad Adnan
DOI: 10.1504/IJBEX.2022.126930