International Journal of Business Excellence (IJBEX)

International Journal of Business Excellence

2021 Vol.23 No.2


Pages Title and author(s)
139-152Bank group-wise comparison of loan recovery performance of commercial banks in India
Robin Thomas; Shailesh Singh Thakur
DOI: 10.1504/IJBEX.2021.113435
153-170The role of sacrifice and service quality in the Indian restaurant industry
Prabhat Kumar Singh Kushwah; Pankaj Kumar Singh
DOI: 10.1504/IJBEX.2021.113437
171-187The relationship between employee self-concept, brand identity, brand pride and brand citizenship behaviour and customer satisfaction
Sara Jahan Abadi; Zahra Mahdavipour; Ali Rezaei; Fateme Nazari
DOI: 10.1504/IJBEX.2021.113436
188-225Salesforce control systems: a review of studies
Zoha Fatima
DOI: 10.1504/IJBEX.2021.113466
226-250Does mobile marketing affect customer loyalty in Jordan?
Sulieman Ibraheem Shelash Al-Hawary; Ahmad Abedallah Obiadat
DOI: 10.1504/IJBEX.2021.113446
251-269Do Shariah Indices converge? Evidence from Gulf Cooperation Council countries
Mohammad Irfan
DOI: 10.1504/IJBEX.2021.113448
270-295Identification and prioritisation of key managerial competencies in the General Directorate of Cooperatives, Labour and Social Welfare: an integrated SEM and ANP approach
Sajjad Balali Shahvari; Nour Mohammad Yaghoubi; Milad Vafadar
DOI: 10.1504/IJBEX.2021.113447

 

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