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  1. International Journal of Business Excellence
  2. Published issues
  3. 2021 Vol.23 No.2
International Journal of Business Excellence (IJBEX)

International Journal of Business Excellence

2021 Vol.23 No.2


Pages Title and author(s)
139-152Bank group-wise comparison of loan recovery performance of commercial banks in India
Robin Thomas; Shailesh Singh Thakur
DOI: 10.1504/IJBEX.2021.113435
153-170The role of sacrifice and service quality in the Indian restaurant industry
Prabhat Kumar Singh Kushwah; Pankaj Kumar Singh
DOI: 10.1504/IJBEX.2021.113437
171-187The relationship between employee self-concept, brand identity, brand pride and brand citizenship behaviour and customer satisfaction
Sara Jahan Abadi; Zahra Mahdavipour; Ali Rezaei; Fateme Nazari
DOI: 10.1504/IJBEX.2021.113436
188-225Salesforce control systems: a review of studies
Zoha Fatima
DOI: 10.1504/IJBEX.2021.113466
226-250Does mobile marketing affect customer loyalty in Jordan?
Sulieman Ibraheem Shelash Al-Hawary; Ahmad Abedallah Obiadat
DOI: 10.1504/IJBEX.2021.113446
251-269Do Shariah Indices converge? Evidence from Gulf Cooperation Council countries
Mohammad Irfan
DOI: 10.1504/IJBEX.2021.113448
270-295Identification and prioritisation of key managerial competencies in the General Directorate of Cooperatives, Labour and Social Welfare: an integrated SEM and ANP approach
Sajjad Balali Shahvari; Nour Mohammad Yaghoubi; Milad Vafadar
DOI: 10.1504/IJBEX.2021.113447

 

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