International Journal of Business Excellence (IJBEX)

International Journal of Business Excellence

2020 Vol.20 No.4


Pages Title and author(s)
451-470Analysis of marketing capabilities, service differentiation and performance of executive hotels in the State of Santa Catarina, Brazil
Deosir Flavio Lobo De Castro Junior; Elvis Silveira-Martins; Marcio Nakayama Miura; Jean Carlos De Abreu
DOI: 10.1504/IJBEX.2019.10019054
471-499Quality management and business excellence studies from an Islamic-culture perspective: a literature review
Souraj Salah; Abdussalam A. Alhabeeb
DOI: 10.1504/IJBEX.2019.10024545
500-520Supplier selection and performance evaluation for formulating supplier selection strategy by MCDM-based approach
Rakesh D. Raut; Bhaskar B. Gardas; Balkrishna Eknath Narkhede; Linda L. Zhang
DOI: 10.1504/IJBEX.2020.10028057
521-548ISM-MICMAC approach for evaluating the critical success factors of 5S implementation in manufacturing organisations
Rajesh Attri; Ashishpal; Noor Zaman Khan; Arshad Noor Siddiquee; Zahid A. Khan
DOI: 10.1504/IJBEX.2019.10019296
549-560Electricity prices determinants: India's perspective
Sonal Gupta; Deepankar Chakrabarti; Hiranmoy Roy
DOI: 10.1504/IJBEX.2019.10019286
561-574Improving business process by predicting customer needs based on seasonal analysis: the role of big data in e-commerce
K. Moorthi; K. Srihari; S. Karthik
DOI: 10.1504/IJBEX.2019.10019461
575-594Mapping organisational competences: case study on a franchise in the food industry in Brazil
José Jaconias Da Silva; Claudia Brito Silva Cirani; Joseane Laura Pereira De Amorim
DOI: 10.1504/IJBEX.2019.10019493