International Journal of Business Excellence (IJBEX)

International Journal of Business Excellence

2018 Vol.16 No.1


Pages Title and author(s)
1-18Evaluating knowledge management maturity: a case study of a service operations company
Eliel O. Dos Santos; Guilherme F. Frederico
DOI: 10.1504/IJBEX.2018.094568
19-34Developing a typology of customer misbehaviours (case study: hotel industry, Iran five stars' hotels, Homa, Parsian Azadi, Esteghlal, Evin)
Mahsa Akbari
DOI: 10.1504/IJBEX.2018.094569
35-46Investigating the gender influence on technology adoption model towards smart phones - evidences from emerging economies
A.M. Sakkthivel; N. Ramu
DOI: 10.1504/IJBEX.2018.094570
47-60Barriers to reverse logistics practices in pharmaceutical supply chains: an ISM approach
Haidar Abbas
DOI: 10.1504/IJBEX.2018.094574
61-81Hindrances to sustainable workforce in the upstream oil and gas industries - interpretive structural modelling approach
Balkrishna E. Narkhede; Bhaskar B. Gardas
DOI: 10.1504/IJBEX.2018.094575
82-109An integrated model for achieving sustainability in the manufacturing industry - an empirical study
K.P. Paranitharan; T. Ramesh Babu; Päivi Iskanius; A. Pal Pandi
DOI: 10.1504/IJBEX.2018.094578
110-126Assessment of sustainable initiatives in Indian ports using AHP framework
Vikas Singh Sengar; Chandra Prakash Garg; T. Bangar Raju
DOI: 10.1504/IJBEX.2018.094580

 

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