International Journal of Business Excellence (IJBEX) Inderscience Publishers - linking academia, business and industry through research

International Journal of Business Excellence

Pages	Title and author(s)
1-16	Quality-satisfaction-loyalty linkage and switching costs: findings in the context of online life insurance Preethi Viswanathan; Garima Gupta DOI: 10.1504/IJBEX.2020.106932
17-36	The importance of aligning lean with organisational strategy Kristy J. Lauver; Abraham Y. Nahm; Brent S. Opall; James P. Keyes DOI: 10.1504/IJBEX.2020.106934
37-63	Strategy code: indicators of organisational alignment for obtaining strategy implementation effectiveness Luís Alberto Monteiro De Barros; Adalberto Fischmann DOI: 10.1504/IJBEX.2020.106953
64-80	Enhancing proactivity among hospital employees: a serial mediation model Abhishek Singh; Santosh Rangnekar DOI: 10.1504/IJBEX.2020.106940
81-117	Capacity management strategies in supply chains - a critical review and directions for future Renu L. Rajani; Githa S. Heggde DOI: 10.1504/IJBEX.2020.106951
118-138	Impact of referrals on buying decisions and cognitive behaviour among aging consumers Rajagopal DOI: 10.1504/IJBEX.2020.106933
139-152	Audit report lag determinants: a panel data regression model with all companies listed on the Dow Jones Stock Index David Daniel Hammes Junior; Luísa Karam De Mattos; Leonardo Flach DOI: 10.1504/IJBEX.2020.106954