International Journal of Business Excellence (IJBEX)

International Journal of Business Excellence

2014 Vol.7 No.4

Pages Title and author(s)
429-453Service quality gap approach: a case of Indian customer's satisfaction of private banks
Sadia Samar Ali; R. Kaur; Maj J.C. Pande; F. Ahmad
DOI: 10.1504/IJBEX.2014.063560
454-472Sustainability - 'enough for all forever'
Kaushik Sridhar
DOI: 10.1504/IJBEX.2014.063561
473-498A study on psychological modelling of market maven for marketing operations with special reference to Indian market
K. Harikrishnan; D. Ashok; P.D.D. Dominic; S. Joseph Jeya Anand
DOI: 10.1504/IJBEX.2014.063562
499-514Aging in India: myth or reality?
Bipul Malakar; Shrabanti Maity
DOI: 10.1504/IJBEX.2014.063563
515-529ISO 26000 efforts and corporate social responsibility performance in Malaysian automotive industry
Nurul Fadly Habidin; Nursyazwani Mohd Fuzi; Farah Izzaida Mohd Zamri; Siti Norhafizan Hibadullah; Auni Fatin Nadia Chiek Desa
DOI: 10.1504/IJBEX.2014.063564
530-548Open innovation in financial services: what are the external drivers?
Anne-Laure Mention; Andrey Martovoy; Marko Torkkeli
DOI: 10.1504/IJBEX.2014.063565