International Journal of Business Excellence (IJBEX)

International Journal of Business Excellence

2020 Vol.22 No.1


Pages Title and author(s)
1-18Study on sales promotion for female customers on select durable goods with special reference to Erode district, Tamil Nadu state, India
R. Renuka Devi; T. Vetrivel; P. Karthikeyan
DOI: 10.1504/IJBEX.2020.109224
19-32Evaluating performance of apparel retail stores using data envelopment analysis
Smriti Pande; Ruby Sengar; Narendra Singh Chaudhary
DOI: 10.1504/IJBEX.2020.109211
33-51Process enhancement in a wet grinder manufacturing company through lean implementation framework - a case study
K. Sivananda Devi; V. Raja Sreedharan; S.R. Devadasan
DOI: 10.1504/IJBEX.2020.109223
52-68Designing and testing the success model of shopping centres in Iran
Gholamhosein Ahmadi; Ali Kazemi; Bahram Ranjbarian
DOI: 10.1504/IJBEX.2020.109213
69-82Reducing costs in manufacturing firms by using target costing technique
Hamood Mohd. Al-Hattami; Jawahar D. Kabra; Murlidhar A. Lokhande
DOI: 10.1504/IJBEX.2020.109216
83-97Specificities of SMEs relevant to knowledge management: a systematic literature review
Jeanfrank T.D. Sartori; Guilherme F. Frederico; Maria Do Carmo Duarte Freitas; Ricardo Mendes Júnior
DOI: 10.1504/IJBEX.2020.109212
98-113Identification and prioritisation the critical activities of the emergency department using business continuity management concept
Bakhtiar Ostadi; Mehdi Alibakhshi; Mohammad Mehdi Sepehri
DOI: 10.1504/IJBEX.2020.109214
114-138SSTQUAL model: assessment of ATM service quality in an emerging economy
Mohd. Adil; Mohd. Nasir; Mohd. Sadiq; Kumkum Bharti
DOI: 10.1504/IJBEX.2020.109222