International Journal of Business Excellence (IJBEX)

International Journal of Business Excellence

2019 Vol.18 No.4


Pages Title and author(s)
435-449Does loyalty and satisfaction support customer retention in life insurance sector? - An empirical study
Ranganathan Venkatesan; Jayanth Jacob
DOI: 10.1504/IJBEX.2019.101528
450-487Project portfolio management: a landscape of the literature
Eduardo K. Yamakawa; Paulo A. Cauchick-Miguel; Thayla T. Sousa-Zomer; Catherine P. Killen
DOI: 10.1504/IJBEX.2019.101529
488-507Marketing team excellence as a function entrepreneurial orientation, learning orientation and knowledge sharing: an empirical research in SMEs
Mohamadhossein Rahmati
DOI: 10.1504/IJBEX.2019.101530
508-526Impact of supportive leadership on perceived sales team cohesion: mediation of critical thinking and moderation of empowerment
Rama Krishna Yelamanchili
DOI: 10.1504/IJBEX.2019.101533
527-548Communicating with patients through Facebook: the case of dental healthcare services
Helena Nobre; Nina Szczygiel; Mariana Condé-Pinto
DOI: 10.1504/IJBEX.2019.101531
549-569A validation of META-RELQUAL under South African micro-enterprise banking customers
Pierre Mostert; Mariette Zietsman; Göran Svensson
DOI: 10.1504/IJBEX.2019.101535
570-581Factors affecting attrition in cellular service subscription
Suhel Ahmad; Alpana Srivastava; Seema Sharma
DOI: 10.1504/IJBEX.2019.101534

 

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