International Journal of Business Excellence (IJBEX)

International Journal of Business Excellence

2018 Vol.14 No.4

Pages Title and author(s)
427-453Evaluation and selection of third party logistics services providers using data envelopment analysis: a sustainable approach
Nirupam Choudhury; Rakesh D. Raut; Bhaskar B. Gardas; Manoj G. Kharat; Sankalp Ichake
DOI: 10.1504/IJBEX.2018.090311
454-469Loyalty programs in the pharmaceutical retail: the impact of a network loyalty program on the pharmacy loyalty
Helena Nobre; Catarina Rodrigues
DOI: 10.1504/IJBEX.2018.090312
470-485Exploring the antecedents of innovation performance: the roles of entrepreneurial orientation, learning orientation and organisational learning
Sayyed Mohsen Allameh; Rashid Khalilakbar
DOI: 10.1504/IJBEX.2018.090313
486-498Prioritising retail service quality determinants: a study in the context of India
Nirmalya Bandyopadhyay
DOI: 10.1504/IJBEX.2018.090314
499-522Infusing functional agility in pump industry by using Bluetooth enabled mobile phone
V.M.M. Thilak; S.R. Devadasan; M. Vinod; D.T. Sunil
DOI: 10.1504/IJBEX.2018.090315
523-544The first decade of service dominant logic research - a bibliometric analysis
Sérgio Vinhas Da Silva; Nélson António; José Crespo De Carvalho
DOI: 10.1504/IJBEX.2018.090316
545-556Increasing reliability and productivity in hypermarkets by queuing theory analysis and a smart shopping cart-based system
S. Yeshwant Raj; K. Karthee; S. Kalyana Sundaram; M. Nishal; K. Ram Prasad
DOI: 10.1504/IJBEX.2018.090317