International Journal of Services Technology and Management
- Editor in Chief
- Dr. M.A. Dorgham
- ISSN online
- ISSN print
- 6 issues per year
- CiteScore 0.4 (2019)
IJSTM addresses services innovation, services technologies and management, as well as the role of the supply chain, logistics and other related topics. Services cover a wide range of operations and functions, such as human aspects of healthcare, and technological aspects of public services design and management, as well as services provided by the manufacturing sector, information services and the associated cultural, ethical, legal and political aspects; electronic commerce; globalisation in services; and market innovations in services etc.
Topics covered include
- Services technology, management and technology management: policy, strategic and operational issues
- Services and innovation
- Information technology and communication in services, e-commerce
- Supply chain management
- New developments in marketing and retailing
- Human resources and development in services
- Customer care
- TQM, services quality
- Distribution and logistics
- Ecologically driven services
- Economics of services
- Services in society, ethics and culture
- Technology related to tourism services and transport
- Technology serving scientific research and high-tech industry
- Medical, recreational and health tourism
The aims of IJSTM are to: disseminate knowledge; provide a learned reference in the field; and establish channels of communication between academic and research experts, policy-makers and executives, in the services industry and related institutions.
Professionals, academics, researchers, and managers
IJSTM provides an international forum and refereed authoritative source of information in the field of services innovation, services technologies and management, as well as the role of the supply chain, logistics and other related topics.
Services are not limited to a particular sector. They cover a wide range of operations and functions such as human aspects of health care, and technological aspects of public services design and management, as well as services provided by the manufacturing sector, information services and the associated cultural, ethical, legal and political aspects.
IJSTM is indexed in:
- Scopus (Elsevier)
- Emerging Sources Citation Index (Clarivate Analytics)
- Academic OneFile (Gale)
- Business Source Premier (EBSCO)
- cnpLINKer (CNPIEC)
- Computer Science Index (EBSCO)
- DBLP Computer Science Bibliography
- Expanded Academic ASAP (Gale)
- OneFile Business (Gale)
- General OneFile (Gale)
- Google Scholar
- Info Trac (Gale)
- Inspec (Institution of Engineering and Technology)
- io-port (FIZ Karlsruhe)
- Pirabase (Smithers Pira)
- ProQuest ABI/Inform Collection
- ProQuest Advanced Technologies Database with Aerospace
- ProQuest Advanced Technologies Database and Aerospace Collection
- ProQuest Technology Collection
IJSTM is listed in:
- Agenzia Nazionale di Valutazione del sistema Universitario e della Ricerca (ANVUR)
- Cabell's Directory of Publishing Opportunities
Editor in Chief
- Dorgham, M.A., International Centre for Technology and Management, UK
- Si, Steven, Bloomsburg University of Pennsylvania, USA
- Zhang, Juliang, Beijing Jiaotong University, China
- Berg, Daniel, Rensselaer Polytechnic Institute, USA
Associate Editor for Electronic Commerce
- Morell, Jonathan A., Fulcrum Corporation, USA
- Hua, Guowei, Beijing Jiaotong University, China
Regional Editor Japan
- Eto, Hajime, University of Tsukuba, Japan
Far East Editor
- Chang, Pao-Long, National Chiao Tung University, Taiwan
Editorial Board Members
- Anderssen, Sven-Eric, Stöpvsk, Sweden
- Brown, Stephen W., Arizona State University, USA
- Chebat, Jean-Charles, HEC Montréal, Canada
- Colin, Jacques, Université de la Méditerranée, France
- Dietl, Helmut M., University of Zurich, Switzerland
- Eriksson, E. Anders, Swedish Defence Research Agency FOA, Sweden
- Evangelista, Rinaldo, Istituto di Studi sulla Ricerca e Documentazione Scientifica (CNR-ISRDS), Italy
- Fisscher, O.A.M., University of Twente, Netherlands
- Frow, Pennie, University of Sydney, Australia
- Geisler, Eliezer, Illinois Institute of Technology, USA
- Ghobadian, Abby, Henley Management College, UK
- Gottardi, Giorgio, Università di Padova, Italy
- Gummesson, Evert, Stockholm University, Sweden
- Hirvensalo, Inkeri, ETA, Faroe Islands
- Ho, Samuel K.M., Asia Pacific Business Excellence Standards (APBEST) Academy, Hong Kong SAR, China
- Joseph, Mathew, St. Mary's University, USA
- Kierkegaard, Sylvia Mercado, International Association of IT Lawyers, Denmark
- Kijima, Kyoichi Jim, Tokyo Institute of Technology, Japan
- Kollmann, Tobias, Universität Duisburg-Essen, Germany
- Laroche, Michel, Concordia University, Canada
- Li, Shanling, McGill University, Canada
- Mathe, Hervé, ESSEC, France
- Payne, Adrian, University of New South Wales, Australia
- Pons, Frank, Kedge Business School and Laval University, Canada
- Sudharshan, D., University of Kentucky, USA
A few essentials for publishing in this journal
- Submitted articles should not have been previously published or be currently under consideration for publication elsewhere.
- Conference papers may only be submitted if the paper has been completely re-written (more details available here) and the author has cleared any necessary permissions with the copyright owner if it has been previously copyrighted.
- Briefs and research notes are not published in this journal.
- All our articles go through a double-blind review process.
- All authors must declare they have read and agreed to the content of the submitted article. A full statement of our Ethical Guidelines for Authors (PDF) is available.
- There are no charges for publishing with Inderscience, unless you require your article to be Open Access (OA). You can find more information on OA here.
- All articles for this journal must be submitted using our online submissions system.
- View Author guidelines.
Data mining big data news
18 March, 2021
While the term "big data" has become something of a buzz phrase in recent years it has a solid foundation in computer science in many contexts and as such has emerged into the public consciousness via the media and even government initiatives in many parts of the world. A North American team has looked at the media and undertaken a mining operation to unearth nuggets of news regarding this term. Writing in the International Journal of Services Technology and Management, Murtaza Haider of the Ted Rogers School of Management at Ryerson University in Toronto, Canada and Amir Gandomi of the Frank G. Zarb School of Business at Hofstra University in Hempstead, New York, USA, explain how big data-driven analytics emerged as one of the most sought-after business strategies of the decade [...]More details...