Sample articles
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International Journal of Services Technology and Management
Title | Author(s) | Vol. and Issue nos. | Page nos. | Full-text article |
Measuring e-service quality: a review of literature | Amit Shankar; Biplab Datta | Vol.26 No.1 | 77-100 | ![]() |
An approach to reengineering applied to control of container logistics cost using the PERT network | Hao Zhang; Yan Cui; Liyu Zhu; Qingxiao Hou | Vol.26 No.1 | 58-76 | ![]() |
Innovative behaviour and the performance of technology-based knowledge-intensive business services: an empirical study | Xavier Amores Bravo; Anna Arbussa; Andrea Bikfalvi; Josep Llach; Marc Saez | Vol.26 No.1 | 38-57 | ![]() |
Impacts of day trading on the intraday pattern of market quality | Tsung-Yu Hsieh; Ying-Fen Fu; Shih-Ya Ma | Vol.26 No.1 | 20-37 | ![]() |
Service supply chain incentive strategy: from the perspective of win-win | Weiping Zhu; Hongguang Yao | Vol.26 No.1 | 1-19 | ![]() |