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International Journal of Services Technology and Management

Title	Author(s)	Vol. and Issue nos.	Page nos.	Full-text article
Implementing lean thinking in software development - a case study from India	Gopalakrishnan Narayanamurthy; Anand Gurumurthy; Shyam Prasath Balagangatharan	Vol.25 No.1	68-91
Radical improvement of e-government services in Dubai	Ahmed AlSayegh; Chowdhury Hossan; Bret Slade	Vol.25 No.1	53-67
Relationship between ethics and buying: a study of the beauty and healthcare sector in the Middle East	Vimi Jham; Gunjan Malhotra	Vol.25 No.1	36-52
Segmenting Indian shoppers on mall attractiveness factors	Sanjeev Prashar; Harvinder Singh; Chandan Parsad; T. Sai Vijay	Vol.25 No.1	18-35
Rethinking the old residential sector in the UAE: a methodology for sustainable retrofitting	Mohamed Elkaftangui; Basem Eid Mohamed	Vol.25 No.1	4-17