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International Journal of Services Technology and Management (IJSTM)

International Journal of Services Technology and Management

Title Author(s) Vol. and Issue nos. Page nos. Full-text article
Measuring e-service quality: a review of literatureAmit Shankar; Biplab DattaVol.26 No.177-100Free access
An approach to reengineering applied to control of container logistics cost using the PERT networkHao Zhang; Yan Cui; Liyu Zhu; Qingxiao HouVol.26 No.158-76Free access
Innovative behaviour and the performance of technology-based knowledge-intensive business services: an empirical studyXavier Amores Bravo; Anna Arbussa; Andrea Bikfalvi; Josep Llach; Marc SaezVol.26 No.138-57Free access
Impacts of day trading on the intraday pattern of market qualityTsung-Yu Hsieh; Ying-Fen Fu; Shih-Ya MaVol.26 No.120-37Free access
Service supply chain incentive strategy: from the perspective of win-winWeiping Zhu; Hongguang YaoVol.26 No.11-19Free access