Forthcoming Articles

International Journal of Services Technology and Management

International Journal of Services Technology and Management (IJSTM)

Forthcoming articles have been peer-reviewed and accepted for publication but are pending final changes, are not yet published and may not appear here in their final order of publication until they are assigned to issues. Therefore, the content conforms to our standards but the presentation (e.g. typesetting and proof-reading) is not necessarily up to the Inderscience standard. Additionally, titles, authors, abstracts and keywords may change before publication. Articles will not be published until the final proofs are validated by their authors.

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International Journal of Services Technology and Management (One paper in press)

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  • Faster and Faster deliveries: Impacts of Immediacy in Logistics   Order a copy of this article
    by Mauro Vivaldini, Leticia Ribeiro Vivaldini 
    Abstract: Delivery time requirements are shrinking. This transformation, driven by consumer expectations motivated by e-commerce, is reflected in logistical immediacy. This study analyses how logistical immediacy has been addressed in the theory of logistics and distribution and explores the literature to understand how academia has perceived the topic. The analysis of the researched material yielded thematic associations to support inferences supporting the discussion and understanding of logistical immediacy. A conceptual framework is presented to illustrate the discussion of the different factors that influence logistical immediacy and contextualise the relationship of the term with different themes and variables addressed in the literature. The results clarify the use of the term logistical immediacy by presenting aspects capable of influencing logistics operations and signalling related research opportunities.
    Keywords: logistical immediacy; digital technologies; e-commerce; delivery speed; fast delivery.
    DOI: 10.1504/IJSTM.2025.10072457
     

 

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