International Journal of Services Technology and Management (IJSTM)

International Journal of Services Technology and Management

2008 Vol.9 No.3/4

Special Issue on Services Innovation

Guest Editors: Anssi Smedlund and Marja Toivonen


Pages Title and author(s)
199-217Shaping R&D and services innovation in Europe
Jorge Gallego, Luis Rubalcaba
DOI: 10.1504/IJSTM.2008.019703
218-233Customer-based innovation of knowledge e-services: the importance of after-innovation
Jon Sundbo
DOI: 10.1504/IJSTM.2008.019704
234-248Capturing the benefits of open innovation in public innovation: a case study
Lars Fuglsang
DOI: 10.1504/IJSTM.2008.019705
249-267Skills, expertise and innovation in the developing knowledge economy: the case of business and professional services
John R. Bryson, Peter W. Daniels
DOI: 10.1504/IJSTM.2008.019706
268-284Intellectual property protection as a key driver of service innovation: an analysis of innovative KIBS businesses in Finland and the UK
Seliina Paallysaho, Jari Kuusisto
DOI: 10.1504/IJSTM.2008.019707
285-304A model for analysing the innovation dynamic in services: the case of 'assembled' services
Faridah Djellal, Faiz Gallouj
DOI: 10.1504/IJSTM.2008.019702
305-319Innovation in large-scale retailing: towards a revisited approach to its organising principles and trajectories
Camal Gallouj
DOI: 10.1504/IJSTM.2008.019708
320-333When innovating services, are 12 Ps enough? Towards a design oriented framework
Marc Opitz
DOI: 10.1504/IJSTM.2008.019709
334-354Is there a rationale for services R&D and innovation policies?
Pim den Hertog, Luis Rubalcaba, Jeroen Segers
DOI: 10.1504/IJSTM.2008.019710