
International Journal of Services Technology and Management
2003 Vol.4 No.1
Pages | Title and author(s) |
1-13 | An analysis of the development strategy of the telecommunications industry in TaiwanChyan Yang, Rebecca H.M. Yen, Chih-Sung Lai DOI: 10.1504/IJSTM.2003.002567 |
14-29 | A key to TQM benefits: manager involvement in customer processesVincent W.S. Yeung, Robert W. Armstrong DOI: 10.1504/IJSTM.2003.002568 |
30-41 | Supply chain management: perceptions of upper level and production managersMichael J. Dotson, Terry M. Chambers, Dinesh S. Dave DOI: 10.1504/IJSTM.2003.002569 |
53-65 | Is international e-commerce an HIV tax issue?Jeff Mukadi Ngoy DOI: 10.1504/IJSTM.2003.002571 |
66-78 | A web-based data extraction system for supply chain management-using SAP R/3Ruey-Shun Chen, Hsien-Chih Wang, Chieh-Min Wang DOI: 10.1504/IJSTM.2003.002572 |
79-101 | Technological change and network development: challenges and perspectives in mobility and communicationDomenico Campisi, Agostino La Bella, Massimo Gastaldi DOI: 10.1504/IJSTM.2003.002573 |