International Journal of Services Technology and Management (IJSTM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Services Technology and Management

Pages	Title and author(s)
317-332	The impact of e-commerce on small Irish firms Patrick Ibbotson, Martin Fahy DOI: 10.1504/IJSTM.2004.004845
333-345	Mass customisation: the prospects and the limits of a useful marketing tool, as evaluated by two opposite business endeavours John Mylonakis DOI: 10.1504/IJSTM.2004.004846
346-361	Setting a business strategy to weather the telecommunications industry downturn by using fuzzy MCDM Joe Cheng, Ya-Wen Yu, Min-Jen Tsai, Gwo-Hsiung Tzeng DOI: 10.1504/IJSTM.2004.004847
362-371	A research on the relationship between internet usage and organisational performance in South Korean electronic commerce organisations Feng-Hsiung Hou DOI: 10.1504/IJSTM.2004.004848
372-384	Structural analysis of the shipbuilding industry based on transaction cost theory M. Guisado-Tato, M. Vila-Alonso, C. Ferro-Soto DOI: 10.1504/IJSTM.2004.004849
385-393	Measuring and managing after-sales service: Aprilia's experience Alberto De Toni, Stefano Tonchia DOI: 10.1504/IJSTM.2004.004850
394-429	Auditing entrepreneurial service innovations Adnan Ozyilmaz, Daniel Berg DOI: 10.1504/IJSTM.2004.004851