International Journal of Services Technology and Management (IJSTM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Services Technology and Management

Pages	Title and author(s)
161-177	Soft factors in integrating innovation in advanced e-services Krassimira Paskaleva, Ian Cooper, Jose Angel Azorin DOI: 10.1504/IJSTM.2011.040374
178-191	Trust, control and confidence in logistics outsourcing decisions Jari Juga, Jouni Juntunen DOI: 10.1504/IJSTM.2011.040375
192-217	The rise and globalisation of the Indian IT industry: dual case study of Wipro Technologies and Infosys Sabeer Ahmed Khan, Pier A. Abetti DOI: 10.1504/IJSTM.2011.040376
218-238	An application of the real options approach to R&D investment decision making in a service division of an energy firm Nobuhiko Nishimura DOI: 10.1504/IJSTM.2011.040377
239-260	Developing an IT organisational design framework based on operations strategy Carlos Luiz Buss, Edson Pinheiro De Lima, Sergio E. Gouvea Da Costa DOI: 10.1504/IJSTM.2011.040378
261-280	Service quality, service value, customer satisfaction and behavioural intentions of internet telephony Pei-Chun Lin, Mei-Hsin Chiang DOI: 10.1504/IJSTM.2011.040379
281-297	Factors underlying personalisation adoption: case of mobile telephony Jonathan C. Ho, Chung-Shing Lee DOI: 10.1504/IJSTM.2011.040380
298-313	The APP strategies selected in SCM of the hospital Hung-Chang Liao, Yan-Kwang Chen, Hsu-Hwa Chang DOI: 10.1504/IJSTM.2011.040381