International Journal of Services Technology and Management (IJSTM)

International Journal of Services Technology and Management

2012 Vol.18 No.3/4

Special Issue on Services Innovation in Emerging Economies: Theory, Practice And Policy

Guest Editor: Associate Professor Lei Lin


Pages Title and author(s)
105-127Community participation of cultural heritage tourism from innovation system perspective
Xing Huibin; Azizan Marzuki
DOI: 10.1504/IJSTM.2012.052855
128-153Does one size fit all? The governance mode and strategic position of cluster innovation platforms
Limin Gong; Shisong Jiang; Mark Greeven
DOI: 10.1504/IJSTM.2012.052856
154-183An empirical study on the relationship between service innovation and firm performance based on revised SPC model: evidence from China's communication industry
Lei Lin
DOI: 10.1504/IJSTM.2012.052857
184-203The front/back office configuration in new service development: case study of local commercial bank in China
Jing Hua Li; Qiu Bo Huang
DOI: 10.1504/IJSTM.2012.052858
204-223Tapping the innovation potential of knowledge intensive services in emerging economies
Metka Stare; Dimária Silva e Meirelles; Ana Maria Dos Santos
DOI: 10.1504/IJSTM.2012.052859
224-244Social innovation: the process development of knowledge-intensive companies
Sandro Battisti
DOI: 10.1504/IJSTM.2012.052860
245-265Service innovation and competitive advantage with the perspective of system dynamics - using China Mobile as an example
Chin-Huang Lin; Tse Lin
DOI: 10.1504/IJSTM.2012.052861