International Journal of Services Technology and Management (IJSTM)

International Journal of Services Technology and Management

2025 Vol.30 No.2/3


Pages Title and author(s)
91-103Consumer protection versus ecological sustainability - theoretical and practical aspects in the tyre recycling industry
Katarína Gubíniová; Philipp Seuser; Malgorzata A. Jarossová; Silvia Treľová
DOI: 10.1504/IJSTM.2025.149164
104-119Festival chatbot for tourism engagement and disaster management communication
Sharon Treesa Abraham; V.T. Bindu
DOI: 10.1504/IJSTM.2025.149162
120-142Faster and faster deliveries: impacts of immediacy in logistics
Mauro Vivaldini; Letícia Ribeiro Vivaldini
DOI: 10.1504/IJSTM.2025.149176
143-165The impact of functional and structural innovation designs on consumer usage intention: a study on eco-friendly sugarcane bagasse food containers
Meng Fan; Chokeanand Bussracumpakorn
DOI: 10.1504/IJSTM.2025.149174
166-181Sentiment shifts: sentiment analysis of annual reports during key economic and political periods
Lívia Kelebercová; Michal Munk; Anna Pilková; Karol Bližnák
DOI: 10.1504/IJSTM.2025.149171
182-197Unlocking financial insights: decoding sentiment in annual reports to transform bank risk and performance metrics
Anna Pilková; Slavka Elley; Michal Munk; Lívia Kelebercová; Petra Blažeková
DOI: 10.1504/IJSTM.2025.149170
198-216Effects of digital transformation on employees and managers - protection against work intensification, case - hospitals
Jens Eilers; Rozalia Sulikova
DOI: 10.1504/IJSTM.2025.149173
217-236MOOC service quality: theoretical and empirical analysis
Neeraj Chopra; Rajiv Sindwani; Manisha Goel
DOI: 10.1504/IJSTM.2025.149175