International Journal of Services Technology and Management (IJSTM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Services Technology and Management

Pages	Title and author(s)
455-477	The joint effect of buyer-supplier interaction and service complexity on B2B buyer satisfaction Rafael Teixeira; Ely Laureano Paiva; Celso Augusto De Matos; Patrick Vesel DOI: 10.1504/IJSTM.2020.110368
478-501	Periodic review integrated inventory model with controllable lead time and setup cost in the presence of a service level constraint Fu Huang; Huaming Song DOI: 10.1504/IJSTM.2020.110369
502-519	Punjab National Bank: implementing core banking solution Bala Krishnamoorthy; Archana Shivkumar DOI: 10.1504/IJSTM.2020.110366
520-537	Energy-efficient fairness-aware memory access scheduling Aastha Modgil; Vivek Kumar Sehgal; Nitin Chanderwal DOI: 10.1504/IJSTM.2020.110367
538-554	Cloud platform to improve performance outcomes: role of customer relationship management and innovation capabilities Chu-Ching Wang; Li-Ren Yang; Hsiu-Chen Chuang DOI: 10.1504/IJSTM.2020.110375