International Journal of Services Technology and Management (IJSTM)

International Journal of Services Technology and Management

2020 Vol.26 No.5


Pages Title and author(s)
357-372Examining mobile SNS continuance from a dual perspective of social support and privacy concern
Tao Zhou; Zuoning Xu
DOI: 10.1504/IJSTM.2020.109423
373-387The Bombay Stock Exchange SENSEX and foreign institutional investment in India: analysis
Pooja Misra; Ankit Yadav; Arpit Kumar Parhi
DOI: 10.1504/IJSTM.2020.109424
388-401Top management's sensemaking as a strategic practice: the case of private organisations as strategic actors in Finnish healthcare changes
Maarit Lammassaari; Esa Hiltunen; Hanna Lehtimäki
DOI: 10.1504/IJSTM.2020.109425
402-422Social resources and value creation: a consumer perspective
Tuan Manh Nguyen
DOI: 10.1504/IJSTM.2020.109426
423-439Does CRM technology implementations mitigate employee intention to quit in call centres
Olanrewaju Kareem; Olayemi Abdullateef Aliyu; Sany Sanuri Mohd Mokhtar
DOI: 10.1504/IJSTM.2020.109427
440-453Applying smarter commerce analysis for click and mortar of integration platform in the retail industry
Tzu-Chun Weng; Chen-Te Hsu
DOI: 10.1504/IJSTM.2020.109428

 

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