International Journal of Services Technology and Management (IJSTM)

International Journal of Services Technology and Management

2023 Vol.28 No.3/4

Pages Title and author(s)
141-158Design options for smart services in energy communities: a multi-criteria mapping analysis among stakeholders
Julio Viana; Rainer Alt; Olaf Reinhold
DOI: 10.1504/IJSTM.2023.131718
159-184Is time-constrained promotion actually effective? The moderating role of price discounts and previous online consumption experience
Jing-Bo Shao; Fei-Si Yao; Min Xie
DOI: 10.1504/IJSTM.2023.131712
185-204Service development process: an integrated perspective in developing a service process for e-commerce
Sachin Shivaji Jadhav; Pratul Ch. Kalita
DOI: 10.1504/IJSTM.2023.131713
205-222Decision support or decision making? The critical decision roles of IS in autonomous vehicles
Yu-Ju Tu; Shari S. Shang; Junyi Wu
DOI: 10.1504/IJSTM.2023.131714
223-247Predicting a model of agile supply chain in the service provider enterprises by factor analysis method and fuzzy cognitive map
Roxana Fekri; Mehdi Ahmadi
DOI: 10.1504/IJSTM.2023.131715
248-271Information technology governance in the government public sector: a systematic mapping of the scientific production
Aline Rossales Sengik; Guilherme Lerch Lunardi
DOI: 10.1504/IJSTM.2023.131716
272-293An analysis of the research trends and collaboration strategy of university and industry on digital twin technology
Sang Young Park; Su Sung Kim; Sungjoo Lee
DOI: 10.1504/IJSTM.2023.131717