International Journal of Services Technology and Management (IJSTM)

International Journal of Services Technology and Management

You can read the full text of the articles marked as free below using the links provided.

2025 Vol.30 No.5


Pages Title and author(s)
1-19Evaluating public administrative services in Vietnam: a dual model comparison of SERVQUAL and SERVPERF
Thuy Nguyen Thi Le; Thi Hong Viet Bui; Viet Hoang Dinh; Nguyet Minh Nguyen; Nhu Dung Co
DOI: 10.1504/IJSTM.2025.146761

Open Access Article

 

Return to top