International Journal of Services Technology and Management (IJSTM)

International Journal of Services Technology and Management

2007 Vol.8 No.2/3

Pages Title and author(s)
107-122Technology in the service development process: a missing dimension
Gaurav K. Agrawal, Daniel Berg
DOI: 10.1504/IJSTM.2007.012863
123-138The impact of service offerings on service-related performance outcomes
Heiko Gebauer, Felix Putz
DOI: 10.1504/IJSTM.2007.012864
139-154Market competition and cooperation: identifying competitive/cooperative interaction groups
C. Carl Pegels, Yong I. Song
DOI: 10.1504/IJSTM.2007.012865
155-173Consumers' attitudes towards and intention to participate in mobile marketing
Heikki Karjaluoto, Terhi Alatalo
DOI: 10.1504/IJSTM.2007.012866
174-187Effect of service climate on service quality: an integrative model
Amit Gupta, Martin J. Gannon
DOI: 10.1504/IJSTM.2007.012867
188-206Modelling the adoption of teleworking: an empirical study of resources and organisational factors
Manuela Perez Perez, Angel Martinez Sanchez, Pilar De Luis Carnicer, Maria Jose Vela Jimenez
DOI: 10.1504/IJSTM.2007.012868
207-223Development of strategic business network for local travel industry
Timo Koivumaki, Rauli Svento
DOI: 10.1504/IJSTM.2007.012869
224-259A review of technological change of Hong Kong Textile and Clothing industry in relation to the change of the government's industrial policy from 1974 to 2003
Kai-chiu Ho, Patrick Chi-leung Hui, Xiao-ming Tao, Kwok-wing Yeung
DOI: 10.1504/IJSTM.2007.012870