![International Journal of Services Technology and Management (IJSTM) International Journal of Services Technology and Management (IJSTM)](https://www.inderscience.com/images/cover/scoverijstm.jpg)
International Journal of Services Technology and Management
2010 Vol.13 No.1/2
Special Issue on Exploring Service Innovation – Process and Metrics
Guest Editors: Associate Professor Tugrul U. Daim, Professor and Chairman Dundar F. Kocaoglu and Associate Professor Timothy R. Anderson
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