International Journal of Services Technology and Management (IJSTM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Services Technology and Management

Pages	Title and author(s)
1-21	Public sectors' perception on critical relationship factors in IS/IT outsourcing: analysis of the literature and a Delphi examination Bobby Swar; Junghoon Moon; Gohar Feroz Khan DOI: 10.1504/IJSTM.2012.048032
22-53	Preferences for pay-as-you-drive insurance offers among residential customers in Germany - a conjoint-analytical investigation Torsten J. Gerpott; Sabrina Berg DOI: 10.1504/IJSTM.2012.048037
54-71	Service innovation activities in e-government initiatives: the Taiwan experience Li-hung Cheng; Chao-tung Wen; Eldon Y. Li; Ta-yi Lin DOI: 10.1504/IJSTM.2012.048025
72-86	Optimal pricing strategy of hotel for long-term stay Liuyi Ling; Xiaolong Guo; Lina He DOI: 10.1504/IJSTM.2012.048024
87-108	The elements of customer satisfaction model in Serbian conditions Dragan Cockalo; Dejan Djordjevic; Zvonko Sajfert; Vesna Spasojevic-Brkic; Milan Nikolic DOI: 10.1504/IJSTM.2012.048026