International Journal of Qualitative Research in Services

Editor in Chief
Prof. Babu P. George
ISSN online
2051-0519
ISSN print
2051-0500
2 issues per year

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Thanks to the silent revolution of 'tertiarisation' that has been happening for the last hundred or more years, the service sector now accounts for some 80-90% of the economies of the developed world and is also the fastest-growing sector. Qualitative research is ideally suited to exploring the nature and characteristics of services, particularly given the intangibility element involved. IJQRS disseminates high-quality, peer-reviewed research, providing an avenue for methodological innovations and insights in qualitative research specifically applied to services.