
International Journal of Qualitative Research in Services
2014 Vol.1 No.4
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Pages | Title and author(s) |
257-275 | Resource integration and production approach for managing a service-technology interface in service systemsHenri Karppinen; Janne Huiskonen; Kaisa Seppänen DOI: 10.1504/IJQRS.2014.065780 |
276-291 | An exploratory study of managerial attitude towards performance measurement in hotels of Uttarakhand State of IndiaDevkant Kala; S.C. Bagri DOI: 10.1504/IJQRS.2014.065782 |
292-304 | Conceptions and norms about directness in service relations: domestic workers and customersVesa Leppänen DOI: 10.1504/IJQRS.2014.065786 |
305-320 | Revisiting antecedents of organisational health: organisational climate, culture, values and employee empowermentAnupama Singh; Sumi Jha DOI: 10.1504/IJQRS.2014.065789 |
321-342 | A conceptual model in predicting internet banking adoptionIrfan Bashir; C. Madhavaiah DOI: 10.1504/IJQRS.2014.065790 |