International Journal of Qualitative Research in Services (IJQRS)

International Journal of Qualitative Research in Services

2013 Vol.1 No.2

Book Review

Pages Title and author(s)
97-112Post-service recovery customer satisfaction in Indian retail banking: a qualitative approach
Pratap Chandra Mandal; Sujoy Bhattacharya
DOI: 10.1504/IJQRS.2013.056334
113-124Breast cancer and incarcerated women: risk, prevention, and coping in prison
Dawna Komorosky; Silvina Ituarte
DOI: 10.1504/IJQRS.2013.056335
125-134Attributes of tourism distribution channels: a conceptual study
M. Raghul; Jitendra Mohan Mishra
DOI: 10.1504/IJQRS.2013.056339
135-172A qualitative review of approaches of information technology in banking sector in China: a literature analyses
Meraj Naem; Mohammad Abu Faiz; Sajal Kabiraj
DOI: 10.1504/IJQRS.2013.056344
173-181Humour as a means of management
Larissa Zelezinskaya
DOI: 10.1504/IJQRS.2013.056351

 

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