
International Journal of Qualitative Research in Services
2013 Vol.1 No.2
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Pages | Title and author(s) |
97-112 | Post-service recovery customer satisfaction in Indian retail banking: a qualitative approachPratap Chandra Mandal; Sujoy Bhattacharya DOI: 10.1504/IJQRS.2013.056334 |
113-124 | Breast cancer and incarcerated women: risk, prevention, and coping in prisonDawna Komorosky; Silvina Ituarte DOI: 10.1504/IJQRS.2013.056335 |
125-134 | Attributes of tourism distribution channels: a conceptual studyM. Raghul; Jitendra Mohan Mishra DOI: 10.1504/IJQRS.2013.056339 |
135-172 | A qualitative review of approaches of information technology in banking sector in China: a literature analysesMeraj Naem; Mohammad Abu Faiz; Sajal Kabiraj DOI: 10.1504/IJQRS.2013.056344 |
173-181 | Humour as a means of managementLarissa Zelezinskaya DOI: 10.1504/IJQRS.2013.056351 |