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International Journal of Services and Standards
Published issues
2010 Vol.6 No.3/4
International Journal of Services and Standards
2010 Vol.6 No.3/4
Pages
Title and author(s)
195-220
Towards standardisation of E-zwich implementation: mapping SWOT analysis to management framework models approach
Angelina Quansah, Francis Kofi Andoh-Baidoo, Vishal Midha
DOI
:
10.1504/IJSS.2010.038669
221-235
Indicators and standards for measuring intellectual capital of companies in the emerging industry: exemplified by biopharmaceutical companies
Pei-Ju Liao, Chien-Hao Huang, Kuang-Hung Hsu
DOI
:
10.1504/IJSS.2010.038670
236-255
How to measure service quality in internet banking
Eduardo Torres-Moraga, Arturo Z. Vasquez-Parraga, Cristobal Barra
DOI
:
10.1504/IJSS.2010.038671
256-270
Efficiency of public passenger transport by rail in larger cities: European biased perspective
Olli-Pekka Hilmola
DOI
:
10.1504/IJSS.2010.038672
271-294
Why people aren't using wireless internet: a behavioural economics approach to technology preferences
Punit Ahluwalia, Gregory Gimpel, Upkar Varshney
DOI
:
10.1504/IJSS.2010.038673
295-307
Using importance ratings to create an information service quality measure
Hollis T. Landrum, Victor R. Prybutok, Daniel A. Peak, Hong Qin
DOI
:
10.1504/IJSS.2010.038674
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