International Journal of Services and Standards
2009 Vol.5 No.4
Pages | Title and author(s) |
291-315 | Service quality in the USA and mainland China's fast-food restaurantsHong Qin, Victor R. Prybutok, Daniel A. Peak DOI: 10.1504/IJSS.2009.032174 |
316-332 | Relationships among factors related to employee perceptions of the green movement in organisationsLillian Y. Fok, Susan M.L. Zee, Sandra J. Hartman DOI: 10.1504/IJSS.2009.032175 |
333-353 | Emergent quality standards for digital entertainment experience goods: the case of consumer audioJerald Hughes DOI: 10.1504/IJSS.2009.032176 |
354-375 | A 'cloud-free' security model for cloud computingManal M. Yunis DOI: 10.1504/IJSS.2009.032177 |