International Journal of Services and Standards (IJSS)

International Journal of Services and Standards

2008 Vol.4 No.2

Pages Title and author(s)
119-140A system for service-oriented data aggregation
Kai Yang, Robert Steele
DOI: 10.1504/IJSS.2008.016628
141-149Reference models and processes: a technical note
Thomas R. Gulledge
DOI: 10.1504/IJSS.2008.016629
150-166Improving the efficiency of verification and validation
Pekka Belt, Janne Harkonen, Matti Mottonen, Pekka Kess, Harri Haapasalo
DOI: 10.1504/IJSS.2008.016630
167-181Antecedents to service quality in a service centre environment
Kenneth W. Green Jr., Leah Rudolph, Carl Stark
DOI: 10.1504/IJSS.2008.016631
182-193Service satisfaction through external knowledge management
Kongkiti Phusavat, Pornthep Anussornnitisarn, Vunnaporn Devahastin-Suthapreda, Piyasurang Kuljittiprasit, Poomporn Thamsatitdej
DOI: 10.1504/IJSS.2008.016632
194-216Categorising intangible assets: are the new accounting standards consistent with practice?
Meng-Yuh Cheng, Tzy-Yih Hsiao, Jer-Yan Lin
DOI: 10.1504/IJSS.2008.016633
217-223Boeing 787 Dreamliner: avionics and electronic flight bag
Peter D. DeVries
DOI: 10.1504/IJSS.2008.016634