International Journal of Sport Management and Marketing (IJSMM)

International Journal of Sport Management and Marketing

2009 Vol.6 No.3

Special Issue on Managing the Quality of Sport Services and Sport Organisations

Guest Editor: Dr. Leigh Robinson


Pages Title and author(s)
229-252Measuring customer service quality of English public sport facilities
Yi-De Liu, Peter Taylor, Simon Shibli
DOI: 10.1504/IJSMM.2009.029087
253-276ADVENTUREQUAL: an extension of the SERVQUAL conceptual gap model in young people's outdoor adventure
Keith Donne
DOI: 10.1504/IJSMM.2009.029088
277-291The mediating role of place attachment on the relationship between service quality and loyalty in the context of skiing
Nicholas D. Theodorakis, Nikolaos Tsigilis, Kostas Alexandris
DOI: 10.1504/IJSMM.2009.029089
292-307Model of service quality in event sport tourism: development of a scale
David J. Shonk, Packianathan Chelladurai
DOI: 10.1504/IJSMM.2009.029090
308-329A decade of quality and performance management in Flemish organised sport
Jo Van Hoecke, Paul De Knop, Hugo Schoukens
DOI: 10.1504/IJSMM.2009.029091

 

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