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International Journal of Sport Management and Marketing (IJSMM)

Volume 6 - Issue 3 - 2009

Special Issue on Managing the Quality of Sport Services and Sport Organisations
Guest Editor: Dr. Leigh Robinson

Table of Contents

Pages Title and authors
229 - 252Measuring customer service quality of English public sport facilities
Yi-De Liu, Peter Taylor, Simon Shibli
DOI: 10.1504/IJSMM.2009.029087
253 - 276ADVENTUREQUAL: an extension of the SERVQUAL conceptual gap model in young people's outdoor adventure
Keith Donne
DOI: 10.1504/IJSMM.2009.029088
277 - 291The mediating role of place attachment on the relationship between service quality and loyalty in the context of skiing
Nicholas D. Theodorakis, Nikolaos Tsigilis, Kostas Alexandris
DOI: 10.1504/IJSMM.2009.029089
292 - 307Model of service quality in event sport tourism: development of a scale
David J. Shonk, Packianathan Chelladurai
DOI: 10.1504/IJSMM.2009.029090
308 - 329A decade of quality and performance management in Flemish organised sport
Jo Van Hoecke, Paul De Knop, Hugo Schoukens
DOI: 10.1504/IJSMM.2009.029091
Pages Title and authors