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  1. International Journal of Work Organisation and Emotion
  2. Published issues
  3. 2011 Vol.4 No.2
International Journal of Work Organisation and Emotion (IJWOE)

International Journal of Work Organisation and Emotion

2011 Vol.4 No.2


Pages Title and author(s)
113-135The hidden dimension of emotional labour: tactics to cope with emotional dissonance in French hypermarkets
Christophe Vignon; Sylvie Scoyez
DOI: 10.1504/IJWOE.2011.044593
136-157Emotional Intelligence, Emotional Labour and Organisational Citizenship Behaviour in service environments
Yashotha Ramachandran; Peter J. Jordan; Ashlea C. Troth; Sandra A. Lawrence
DOI: 10.1504/IJWOE.2011.044594
158-177Not beyond the tipping point: restrained emotions and the functionality of business meals in consultancy
Yvette Taminiau; Enny Das; Liselore Berghman; Yuri Fangman
DOI: 10.1504/IJWOE.2011.044595
178-194Zones of emotional labour: an explorative study among Danish public family law caseworkers
Pernille Solveig Strobaek
DOI: 10.1504/IJWOE.2011.044596
195-212Emotional dimensions of dirty work: men's encounter with taint in the butcher trade
Ruth Simpson; Natasha Slutskaya; Jason Hughes
DOI: 10.1504/IJWOE.2011.044597

 

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