
International Journal of Work Organisation and Emotion
2011 Vol.4 No.2
Pages | Title and author(s) |
113-135 | The hidden dimension of emotional labour: tactics to cope with emotional dissonance in French hypermarketsChristophe Vignon; Sylvie Scoyez DOI: 10.1504/IJWOE.2011.044593 |
136-157 | Emotional Intelligence, Emotional Labour and Organisational Citizenship Behaviour in service environmentsYashotha Ramachandran; Peter J. Jordan; Ashlea C. Troth; Sandra A. Lawrence DOI: 10.1504/IJWOE.2011.044594 |
158-177 | Not beyond the tipping point: restrained emotions and the functionality of business meals in consultancyYvette Taminiau; Enny Das; Liselore Berghman; Yuri Fangman DOI: 10.1504/IJWOE.2011.044595 |
178-194 | Zones of emotional labour: an explorative study among Danish public family law caseworkersPernille Solveig Strobaek DOI: 10.1504/IJWOE.2011.044596 |
195-212 | Emotional dimensions of dirty work: men's encounter with taint in the butcher tradeRuth Simpson; Natasha Slutskaya; Jason Hughes DOI: 10.1504/IJWOE.2011.044597 |