International Journal of Work Organisation and Emotion
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International Journal of Work Organisation and Emotion (3 papers in press)
Relational Study Between Significance Level of Frontline Executives and Their Happiness Level in an Organisational Setup: A Critical Analysis by Sachin Kumar Srivastava, Khushboo Agnihotri Abstract: Several studies determine satisfaction level of the employee within organizations and suggest strategies to improve the level, which are totally based on several attributes which may not lead to desired level of satisfaction It is not always a correct path to highlight and design advance plans on the basis of these identified attributes Low quality attributes can be selected during this process Low-quality attributes belongs to those attributes which are not really very important for motivation of the employees for his /her performance Thus, this study analyze the impact of employee satisfaction and work motivation on sales performance Study also focus on linkage of transformational leadership, self-determination & need for cognition A questionnaire consisting of 46 items under 8 dimensions, was administered on 385 front line sales personal of Indian industries (Product based and service based) Results highlighted that employees in Indian industries focus on retirement benefits, job security, wages Keywords: Employees satisfaction; Sales Performance; transformational leadership; Work motivation; need for cognition; self-determination. DOI: 10.1504/IJWOE.2020.10029982
Exploring the Linkage between Emotional Work and Employee Wellbeing: A Study of Civil Aviation Industry in North India by Jyoti Sharma, Poonam Mehta Abstract: The emotional control at workplace play a vital role in influencing employees as doing something in against of genuine emotions directly impacts dimensions of employee wellbeing such as Work engagement, Burnout and job satisfaction. The present study aimed to investigate the linkage between emotional work (Surface acting and deep acting) and employee wellbeing of Civil Aviation Industry by drawing a sample of 600 employees of Civil Aviation Industry of North India. The findings of the study have revealed that there is significant positive impact of emotional Work on Employee Wellbeing. Results of present study have presented a different facet of emotional work which determines that emotional work does not impact employee wellbeing in adverse manner. The, present study would assist the organisations in forming different wellbeing interventions for improving wellbeing of employees in emotional work settings. Keywords: Emotional work; Emotional dissonance; surface acting; Employee wellbeing; Deep acting; Burnout; work engagement. DOI: 10.1504/IJWOE.2020.10029984
Key Motivators for Driving Work Performance Amid COVID 19 in Developing Nations by Priyanka Sadhna, Sahil Gupta, Sanjay Rastogi Abstract: The influence of HR policies on work performance and achievement of organisational goals are established in the literature and continues to gain importance. However, the key motivators for driving work performance amid exigencies by utilising HR policies effectively for meeting the employees' expectations and organisational goals remain largely untapped. Using aspects of HR policies namely- compensation and benefits, leadership communication competency, flexible work practices, use of tech tools and physical work environment for employees amid medical exigency situation on a global level, the present study examines the key motivators of driving work performance during COVID 19 crisis. Compensation & benefits, flexible work practices, communication competency of leaders appeared to have the strongest influence on work performance. The paper is an attempt to sensitise the employers, so that they are prepared well in advance to bring out the best amid crisis like pandemic COVID 19. Keywords: Employees; Motivation; Work motivators; COVID 19; pandemic; Leadership communication competency; Work performance. DOI: 10.1504/IJWOE.2020.10030107