International Journal of Work Organisation and Emotion
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International Journal of Work Organisation and Emotion (6 papers in press)
Investigating the relationship between demographic elements and faculty professors' perception of silence climate by Zahra Nikkhah-Farkhani, Mokarrameh Bayat Abstract: Organisational silence is associated with contextually related interpersonal, cultural, and social deliberative effects on employees work commitment. Universities, as the veins of educational organisations, deal with some episodic lack of voice scenarios. The main goal of this study is to evaluate the faculty professors perception of organisational silence. Therefore, we studied the relationship between demographic variables with the silence climate. In this quantitative-descriptive research, 104 professors of the University of Bojnord, Iran, filled out Vakola and Bouradass (2005) management questionnaire, and the data were analysed using the Kolmogorov-Smirnov test and ANOVA. The questionnaire was based on three independent variables including head of departments perspectives, supervisors perspectives, and communicative opportunities. The results demonstrated that demographic components like gender, type of faculty and managerial status affected the organisational silence in comparison with less effective elements like working experience, age, nature of employment contact, which had an insignificant effect on silence climate. Keywords: university faculty; communicative opportunities; managers perspective; silence awareness; supervisors perspective; silence climate. DOI: 10.1504/IJWOE.2021.10037981
Job Integration and Motivation of Foreigners Workers: A cluster analysis. by Leandro Ferreira Pereira, Renato Lopes Da Costa, Álvaro Dias, Rui Gonçalves, Jaqueline Silva Abstract: Currently in several countries worldwide there is a huge mass of immigrants from every corner of the world. This work aims to understand what the immigrant seeks when he decides to live in a specific country. We know that it is very difficult for an immigrant to decide to live in another country and not work, taking into consideration this fact, this study seeks to address the issues of immigrant career management in Portugal trying to understand what are the factors that lead to immigration, such as the behaviour of the immigrant within the organisations to be integrated into the organisation, what are the factors that make the immigrant motivated within the organisations. To achieve this a questionnaire was launched to get answers from immigrants or immigrants who have already worked in Portugal. After the data gathered was studied using exploratory analysis and confirmatory analysis through a cluster model. We can see in this research that the integration of immigrants is the relevant factor when it comes to job satisfaction. The results show that self-knowledge, network, integration and motivation contribute positively to job satisfaction. Keywords: career management; immigrant; integration; motivation.
Seeing through their eyes. Providing a more powerful public service for persons with a visual impairment in Aruba by Mieke De Droog Abstract: What does a front-line service provider or policy worker know of persons with a visual impairment? How can he/she empathise with clients with such an impairment? The purpose of the current research is to gain insight into how to provide more valuable public service to visually impaired residents of Aruba. Qualitative in-depth interviews were conducted with 32 respondents. The focus was on their day-to-day constructions of reality, taking in account both their life stories and the specific context. The data showed that emphatic, attentive interventions, acknowledging the value of experiences of persons with a visual impairment contribute to more powerful public service. Essential factors affecting experiences are the quality of the relations and encounters with front-line service providers and agencies due to helping and non-helping behaviour. Respect for differences between people and their own choices is essential in these interventions and the verbal and non-verbal behaviour of front-line workers. Keywords: public services; front-line workers; empathy; attentive intervention; experiential knowledge; visual impairment; Aruba. DOI: 10.1504/IJWOE.2021.10038447
What matters most to work engagement in the R&D context? Leadership styles or organizational learning? by Quin Seng Wong, Choon Hee Ong Abstract: The research intent of this study is to investigate the effects of leadership styles and organisational learning on work engagement in the research and development (R&D) context. Quantitative data were collected from 132 participants and analysed using partial least squares-structural equation modelling (PLS-SEM) method. It was discovered that organisational learning has a positive relationship with work engagement. However, transformational leadership, transactional leadership and authentic leadership were found not significantly related to work engagement. This study recommends leaders develop and nurture their organisations learning capabilities and culture to enhance work engagement. Consequently, employees would have a higher degree of devotion to their works if they believe that there are sufficient opportunities for personal learning and growth. The present study fills the gap by conducting this research in the R&D context where it is still scarce in Malaysia. Keywords: work engagement; leadership styles; organisational learning; research and development. DOI: 10.1504/IJWOE.2021.10039902
The nexus between organisational commitment and organisational citizenship behaviours in the Nigerian banking sector by Ernest Amiens, Egbe A. Igbinovia, Oseremen Ebhote Abstract: Organisational commitment and organisational citizenship behaviour are some workplace orientations at the core of organisational efficiency, competitiveness, survival, growth and success. This paper examines the relationship between organisational commitment and organisational citizenship behaviour among bank employees. Explicitly, the research explores the influence of organisational commitment on organisational citizenship behaviour-organisation (OCB-O) and organisational citizenship behaviour-individual (OCB-I). Data were collected from 150 professional staff from 14 branches of the United Bank for Africa (UBA) Plc in Benin City. The study found that organisational commitment has a significant positive effect on organisational citizenship behaviour-organisation (OCB-O). The study concludes that the positive influence of organisational commitment on OCB-O is evident in the banking industry in Nigeria and therefore recommends that managers should focus on creating and sustaining a good organisational commitment climate for workers to strengthen and preserve their organisation's citizenship towards the organisation. Keywords: banking industry; workplace orientation; human resources practices; organisational commitment; organisational citizenship behaviour; OCB; Nigeria. DOI: 10.1504/IJWOE.2021.10040118
Possible Effect on The Perception and Attitude of Employees After Adoption of New Information Technology and Business Strategies: A Case Study of Namibia by Habib Ullah Khan, Fillemon Johannes Abstract: Technology adoption and upgradation are the two required aspects for any organisation to create a niche in the marketplace. It is an undeniable fact that this venture could not be completed successfully without the active involvement of the personnel. So, there is every need to train or update the staff. Keeping the staff in dark about the organisational developments can hinder their active participation and can slowdown the pace of development. With this intention, an exploratory case study is conducted at NPC, Namibia to know the perception and attitude of employees towards IT/IS and business strategies alignment. The case study involved various steps like review of the organisational reports, interacting with employees, data collection using questionnaires and observational studies. The output from the secondary reviews, interactions and the analysis proved that there is much discrepancy in the perception and attitude of the employees with respect to their professional profiles. Keywords: information technology; IT; information systems; IS; National Planning Commission; NPC; perception and attitude; P&A; Nambia. DOI: 10.1504/IJWOE.2021.10040119