| Pages | Title and author(s) |
| 115-144 | Customer-centric strategy: a longitudinal study of implementation of a customer relationship management solutionAihie Osarenkhoe
DOI: 10.1504/IJTMKT.2006.008867 |
| 145-170 | Knowledge transfer in enterprise information technology support using web-based self-service systemsVanessa Cooper, Sharman Lichtenstein, Ross Smith
DOI: 10.1504/IJTMKT.2006.008868 |
| 171-195 | Organisational structure and value chain evolution: impacts of information technology on the insurance industry in the USA and EuropeVandana Mangal, Paolo Neirotti
DOI: 10.1504/IJTMKT.2006.008869 |
| 196-210 | Sales schedule optimisation in an agent-based technologyNicolaos Protogeros, John Mylonakis, Panayiotis Tahinakis, Dimitrios Ginoglou
DOI: 10.1504/IJTMKT.2006.008870 |
| 211-224 | Consumer preferences for wireless internet access networks and their affecting factors: a conjoint analysisChangi Nam, Kiyong Om, Jungmann Lee, Jeongyoung Kim
DOI: 10.1504/IJTMKT.2006.008871 |
| 225-242 | Effects of potentially disruptive technology on software company's business model – Case Grid computingLiisa-Maija Sainio, Jari Porras
DOI: 10.1504/IJTMKT.2006.008911 |
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