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  1. International Journal of Services Sciences
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  3. 2020 Vol.7 No.2
International Journal of Services Sciences (IJSSci)

International Journal of Services Sciences

2020 Vol.7 No.2


Pages Title and author(s)
45-57From service culture to customer behavioural loyalty: an organising framework for service-dominant orientation
Ritika Bhatia; Anil K. Bhat
DOI: 10.1504/IJSSCI.2020.113188
58-80Improving Industry 4.0 through service science
Agostinho Da Silva; Andreia Dionísio; Luís Coelho
DOI: 10.1504/IJSSCI.2020.113189
81-99Methodological research design for Industry 4.0 - a service science approach
Agostinho Da Silva; Andreia Dionísio; Luís Coelho
DOI: 10.1504/IJSSCI.2020.113186
100-118Comparative efficiency of California State University system by DEA
Mansik Hur; Michael H. Way
DOI: 10.1504/IJSSCI.2020.113197

 

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