International Journal of Services Sciences
2020 Vol.7 No.2
Pages | Title and author(s) |
45-57 | From service culture to customer behavioural loyalty: an organising framework for service-dominant orientationRitika Bhatia; Anil K. Bhat DOI: 10.1504/IJSSCI.2020.113188 |
58-80 | Improving Industry 4.0 through service scienceAgostinho Da Silva; Andreia Dionísio; Luís Coelho DOI: 10.1504/IJSSCI.2020.113189 |
81-99 | Methodological research design for Industry 4.0 - a service science approachAgostinho Da Silva; Andreia Dionísio; Luís Coelho DOI: 10.1504/IJSSCI.2020.113186 |
100-118 | Comparative efficiency of California State University system by DEAMansik Hur; Michael H. Way DOI: 10.1504/IJSSCI.2020.113197 |