Forthcoming articles

International Journal of Services Sciences

International Journal of Services Sciences (IJSSci)

These articles have been peer-reviewed and accepted for publication but are pending final changes, are not yet published and may not appear here in their final order of publication until they are assigned to issues. Therefore, the content conforms to our standards but the presentation (e.g. typesetting and proof-reading) is not necessarily up to the Inderscience standard. Additionally, titles, authors, abstracts and keywords may change before publication. Articles will not be published until the final proofs are validated by their authors.

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International Journal of Services Sciences (3 papers in press)

Regular Issues

  • Open innovation in Korean SMEs: trends and financial performance   Order a copy of this article
    by Taewan Kim, Byungku Lee, Byungheon Lee 
    Abstract: While open innovation has gained much attention, this perspective has yet to be examined in the context of Small and Medium Enterprises (SMEs). The motivation of this study is to fill this gap by investigating SMEs strategic approaches toward inbound open innovation and in-house R&D. Drawing on a sample of 3,175 SMEs in South Korea, we identified groups of SMEs pursuing homogenous approaches for innovation. The results of this study shed insights about how SMEs should develop innovation strategy to improve financial performance.
    Keywords: In-house R&D; inbound open innovation; SMEs; cluster analysis.

  • Dynamic financial and managerial models for life insurers: Application of the system dynamics model   Order a copy of this article
    by Mei-Su Chen, Gene C. Lai, Pao-Long Chang 
    Abstract: In this paper, we discuss financial and managerial models with respect to the application of system dynamics. We first assess the tension existing amongst conflicting performance objectives and examine how they impact company performance. Following this, a number of key insights regarding the causal mapping processes are examined with reference to explaining the various management problems in the current situation. The most important finding in terms of longer-term reinforcing relationships with regard to insurer operations concerns the need for conservatism and the avoidance of speculative investment.
    Keywords: System dynamics; Causal mapping processes; Longer-term reinforcing relationships.

  • A Study of Critical Sustainability Indicators for E-Retailers   Order a copy of this article
    by Megha Pandey 
    Abstract: Purpose-In the current decade there is a conscious need to achieve sustainable business has grown in the world community. How to achieve sustainable products and services is a challenge for managers. This paper carves out the evidence and facts that rank the sustainability indicators as sustainable policy for the future e -tailing. Findings- The research output has the ranking of critical sustainability indicators for e-tailing which could be utilized for deployment to sustain the e-tailing business. Methodology- A bibliometric analysis has been done to explore the sustainability indicators/variables in general. Grey Relational Analysis has been used for ranking the sustainability indicators of e-tailing. Implications- The research paved the way to the retailers to choose some of the sustainability indicators to deploy, based on their need for quality improvement, Transparency, maintaining, and making their business sustainable. Originality/Value- Identifying critical sustainability indicators give and edge in business intelligence for e-retailers. In this research, Grey Relational Analysis has been used, which is a new tool for ranking criticality of sustainability indicators for e-retailing.
    Keywords: Sustainable e -tailing; Grey Relational Analysis; Ranking; Sustainability.