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International Journal of Services Sciences (IJSSci)

International Journal of Services Sciences

Title Author(s) Vol. and Issue nos. Page nos. Full-text article
The moderating effects of eco-oriented organisational culture on the green practice-performance relationshipTaewon Hwang; Sung Tae KimVol.5 No.174-94Free access
A framework for electricity utility service by QFD techniqueSuchismita Satapathy; S.K. Patel; Shiva Shankar Mahapatra; Amitabha BiswasVol.5 No.158-73Free access
Role stress as a barrier to service quality in Indian banks: SEM approachMohd. Adil; Irfana RashidVol.5 No.140-57Free access
Modelling collaborative business servicesThanh Thoa Pham Thi; Thang Le Dinh; Markus HelfertVol.5 No.119-39Free access
A DEA methodology to evaluate multidimensional quality performance in hospitalsChris McDermott; Liam O'Neill; Gregory Stock; Hesna Muge Yayla-KulluVol.5 No.11-18Free access