International Journal of Services Sciences (IJSSci)

International Journal of Services Sciences

2017 Vol.6 No.2


Pages Title and author(s)
95-113Service branding: do employees know what we stand for? The inside story
Sapna Popli; Irfan A. Rizvi; Ashita Aggarwal
DOI: 10.1504/IJSSCI.2017.088750
114-131Loss and delay queue with state dependent rates under no passing restriction and discouragement
Pankaj Sharma
DOI: 10.1504/IJSSCI.2017.088751
132-146Servitisation and business performance in developing countries: an evidence from Sri Lanka
S.D.S.R. Maheepala; B.N.F. Warnakulasooriya; Y.K. Weerakoon Banda
DOI: 10.1504/IJSSCI.2017.088752
147-161Service quality in the pharmaceutical supply chain: a case study with reference to a major Indian pharmaceutical company
P. Uma Maheswari Devi; B. Sankara Rao; B. Raja Shekhar
DOI: 10.1504/IJSSCI.2017.088753
162-176Identification of factors influencing the performance of government organisations and undertakings in India using analytic hierarchy process
Ajinkya S. Joshi; Vinayak S. Deshpande; Padmakar J. Pawar
DOI: 10.1504/IJSSCI.2017.088754

 

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