International Journal of Services Sciences (IJSSci) Inderscience Publishers - linking academia, business and industry through research

International Journal of Services Sciences

Pages	Title and author(s)
1-18	A DEA methodology to evaluate multidimensional quality performance in hospitals Chris McDermott; Liam O'Neill; Gregory Stock; Hesna Muge Yayla-Kullu DOI: 10.1504/IJSSCI.2013.057647
19-39	Modelling collaborative business services Thanh Thoa Pham Thi; Thang Le Dinh; Markus Helfert DOI: 10.1504/IJSSCI.2013.057649
40-57	Role stress as a barrier to service quality in Indian banks: SEM approach Mohd. Adil; Irfana Rashid DOI: 10.1504/IJSSCI.2013.057648
58-73	A framework for electricity utility service by QFD technique Suchismita Satapathy; S.K. Patel; Shiva Shankar Mahapatra; Amitabha Biswas DOI: 10.1504/IJSSCI.2013.057659
74-94	The moderating effects of eco-oriented organisational culture on the green practice-performance relationship Taewon Hwang; Sung Tae Kim DOI: 10.1504/IJSSCI.2013.057660