
International Journal of Services Sciences
2011 Vol.4 No.1
Pages | Title and author(s) |
1-13 | DBS-PSI: a new paradigm of database searchRoman Statnikov, Alex Bordetsky, Josef Matusov, Alexander Statnikov DOI: 10.1504/IJSSCI.2011.038457 |
14-37 | A quantitative approach for estimating the opportunity cost with cross-sellingIkou Kaku, Ren-qian Zhang, Yi-yong Xiao DOI: 10.1504/IJSSCI.2011.038458 |
38-56 | The coproduction construct and the decision to coproduce: managerial implications in the service contextAdesegun Oyedele, Penny M. Simpson DOI: 10.1504/IJSSCI.2011.038459 |
57-75 | Mobile internet services: assessment of quality and satisfaction from the customer's perspectiveSang M. Lee, Sunran Jeon, Sung Tae Kim DOI: 10.1504/IJSSCI.2011.038460 |
76-99 | Engineering of service processes through designing simulation experimentsMaya Kaner, Tamar Gadrich, Shuki Dror DOI: 10.1504/IJSSCI.2011.038461 |
100-115 | Knowledge and human capital management tools: a case studyRosa Caricola, Michele Grimaldi DOI: 10.1504/IJSSCI.2011.038462 |