International Journal of Services, Economics and Management
2021 Vol.12 No.2
Pages | Title and author(s) |
109-128 | Relationship marketing tactics, customer entitlement, and customer behavioural responsesThi Bich Hanh Tran; Anh Dung Vu DOI: 10.1504/IJSEM.2021.117244 |
129-148 | Exploratory study on the professional situation of hotel directorsÁlvaro Dias; Raúl R. Ferreira; Fernando M. Garrido DOI: 10.1504/IJSEM.2021.117237 |
149-163 | Examining the intentions to use crowdfunding platform - an extended technology acceptance modelHasnan Baber DOI: 10.1504/IJSEM.2021.117226 |
164-184 | Examining the relationship among servicescape, perceived overall image and customer behavioural intentions in beauty salons: the moderating role of pleasure-arousal-dominance emotional state modelNidhi Kampani; Deepika Jhamb DOI: 10.1504/IJSEM.2021.117236 |
185-209 | Corporate social responsibility practices and their impact on sustainable development in Saudi ArabiaMahmoud Abdelaziz Touny; Khaled Alsaeed Qamar; Mahmoud M. Hussein Alayis DOI: 10.1504/IJSEM.2021.117235 |