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International Journal of Services, Economics and Management

Title	Author(s)	Vol. and Issue nos.	Page nos.	Full-text article
Exploring service quality combining Kano model and importance-performance analysis - customer satisfaction of luxury housing service management	Tai-Hsi Wu; Shao-Jen Weng; Ruei-Bin Pan; Seung-Hwan Kim; Don Gotcher; Yao-Te Tsai	Vol.11 No.1	71-95
The impact of service quality, self-service technology, and the corporate image on customer satisfaction and customer revisit intention among luxury hotels in Kuala Lumpur, Malaysia	Shimiao Li	Vol.11 No.1	48-70
The forefront of mobile shopping: an emerging economy's perspective	Chi-Yang Hng; Pik-Yin Foo; Ai-Fen Lim; Radha Krishnan Nair	Vol.11 No.1	21-47
Use of Taguchi method for optimisation of process parameters of option pricing model	Amir Ahmad Dar; N. Anuradha	Vol.11 No.1	1-20