International Journal of Services, Economics and Management (IJSEM)

International Journal of Services, Economics and Management

2020 Vol.11 No.4


Pages Title and author(s)
329-346Examining customers' perception of electronic shopping mall's e-service quality
Xin Tong Li; Abdul Rahman; Gan Connie; Zahir Osman
DOI: 10.1504/IJSEM.2020.111930
347-370Service innovation and firm performance: operational experiences in uncertain environments
Morteza Akbari; Hossein Mokhtari; Afsaneh Moradi; Afsaneh Pourjam; Ala Khosravani
DOI: 10.1504/IJSEM.2020.111932
371-389Fostering China's expanding trade in services
Xuedong Li; Michael D. Clemes; Baiding Hu
DOI: 10.1504/IJSEM.2020.111940
390-429Socio-economic inequality and economic growth in BRICS countries: relationships and policy options
Olawumi D. Awolusi; Josue Mbonigaba
DOI: 10.1504/IJSEM.2020.111941