International Journal of Services, Economics and Management (IJSEM)

International Journal of Services, Economics and Management

2020 Vol.11 No.1


Pages Title and author(s)
1-20Use of Taguchi method for optimisation of process parameters of option pricing model
Amir Ahmad Dar; N. Anuradha
DOI: 10.1504/IJSEM.2020.107789
21-47The forefront of mobile shopping: an emerging economy's perspective
Chi-Yang Hng; Pik-Yin Foo; Ai-Fen Lim; Radha Krishnan Nair
DOI: 10.1504/IJSEM.2020.107793
48-70The impact of service quality, self-service technology, and the corporate image on customer satisfaction and customer revisit intention among luxury hotels in Kuala Lumpur, Malaysia
Shimiao Li
DOI: 10.1504/IJSEM.2020.107794
71-95Exploring service quality combining Kano model and importance-performance analysis - customer satisfaction of luxury housing service management
Tai-Hsi Wu; Shao-Jen Weng; Ruei-Bin Pan; Seung-Hwan Kim; Don Gotcher; Yao-Te Tsai
DOI: 10.1504/IJSEM.2020.107797

 

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