International Journal of Services, Economics and Management (IJSEM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Services, Economics and Management

Special Issue on Service Imperatives in the New Economy – Enhancing Customer Experience

Guest Editors: Dr. P.V. Mathew and Dr. Vincent Varghese

Pages	Title and author(s)
115-131	Why travellers share information online: a model of trust, innovativeness and loyalty in Generation Y travellers Anupama Sukhu; Anil Bilgihan DOI: 10.1504/IJSEM.2014.062139
132-145	Employees' perception of empowerment: a comparative study among different sectors of banks Elizabeth George; K.A. Zakkariya DOI: 10.1504/IJSEM.2014.062140
146-162	A comparison of academia and industry perceptions of an ideal hospitality management programme Chandan Kumar Banerjee; Kaushik Mandal DOI: 10.1504/IJSEM.2014.062141
163-180	Enhancing customer experience in Canadian hotels Chandana Jayawardena; Anupama Sukhu DOI: 10.1504/IJSEM.2014.062142
181-192	Using practice theory to analyse value propositions and value facilitation in self-reliance training Benjamin P.W. Ellway DOI: 10.1504/IJSEM.2014.062143
193-208	Exhibitors and visitors' motivations at destination trade shows Shobha Menon; Manoj Edward DOI: 10.1504/IJSEM.2014.062144