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International Journal of Services, Economics and Management
Published issues
2012 Vol.4 No.3
International Journal of Services, Economics and Management
2012 Vol.4 No.3
Pages
Title and author(s)
169-185
Strategic planning of service supply chain using dynamic SAP-LAP model: a case study of a leading gas organisation in India
Fauzia Siddiqui; Abid Haleem; Chitra Sharma
DOI
:
10.1504/IJSEM.2012.048619
186-208
Integrating TQM and HRM to achieve a higher knowledge sharing in Malaysian service firms: an SEM approach
Keng-Boon Ooi; Veeri Arumugam; Voon-Hsien Lee; Janet Lew-Sian Wooi
DOI
:
10.1504/IJSEM.2012.048618
209-235
The determinants of customer loyalty in Malaysian mobile telecommunication services: a structural analysis
Lai-Ying Leong; Teck-Soon Hew; Keng-Boon Ooi; Binshan Lin
DOI
:
10.1504/IJSEM.2012.048620
236-251
Determining factors affecting broadband services adoption: an empirical analysis of Malaysian consumers
Jia-Jia Sim; Foong-Min Kong; Voon-Hsien Lee; Garry Wei-Han Tan; Aik-Chuan Teo
DOI
:
10.1504/IJSEM.2012.048621
252-264
Weighted directed graph: a Petri net-based method of extraction of closed weighted directed Euler trail
Sunita Kumawat
DOI
:
10.1504/IJSEM.2012.048622
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